Loren's Body Shop, Inc.

5.0 (605reviews)

100%

(260) 824-3523

243 E. Dustman Road, Bluffton, IN 46714

100%

See Photos

243 E. Dustman Road
Bluffton, IN 46714

Get Directions Website Email

About Loren's Body Shop, Inc.

See Photos

243 E. Dustman Road
Bluffton, IN 46714

Get Directions Website Email

Owner: Greg Lobsiger Over 38 years of experience Third Generation Owner • Specializing in insurance collision repairs • In good standing with all major insurance companies and local agencies • Towing to our shop available • Rental cars available on site • Outstanding limited lifetime warranty • Qualified personnel • Down draft heated paint booth • Waterborne Paint Pull • Frame Rack-Laser Measuring Systems • Top of the latest technology and techniques in the industry • State of the Art Facility 12,000 square footage and 17 Bays

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 12:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Kia

Call

Website

Reviews (605)

Sort By:
Newest
Rating

603 Customers Rated

5 Stars

96.5% Complete

(584)
4 Stars

2% Complete

(12)
3 Stars

0.8% Complete

(5)
2 Stars

0.3% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional repair quality, with many noting results that look brand new. The team receives high marks for outstanding communication, including proactive text and phone updates throughout the repair process. Timeliness is a strong point, with numerous customers reporting vehicles completed ahead of schedule. Customers also highlight thoughtful extras such as interior cleaning, exterior washing, and topping off gas tanks as going above and beyond. The shop is widely recommended, with many customers noting long-term loyalty spanning years or even decades. A small number of customers mentioned delays and inconsistent communication as areas they felt could be improved, based on their direct experiences.

Select to learn more

Service Quality
Timeliness
Communication

"... offenders. They are so good I would give 100 if I could. Communication, flexibility, brilliant repairs, always helping the customer save money and the extras they do when ..." Read more

"... client to get the best results for your vehicle. Everyone was extremely friendly and knowledgeable, especially when dealing with insurance companies. ..." Read more

"Hands down some of the best communication and customer service we have ever received."

"... extremely happy with the work we received from Lorans. The customer service was amazing!!" Read more

"A 10 because 11 wasn't offered as an option. Excellent service, communication and courtesy. Highly recommended."

"... extremely friendly and helpful. They even had the vehicle ready ahead of the quoted schedule. I would highly recommend them!" Read more

"The car was finished before the estimated date, which we appreciated very much."

"Every single time its ready right on time!"

"They had some issues getting parts, but kept me in the loop, and got the vehicle when promised."

"My repair was delayed multiple times. That is the main reason I would not say 1010 completely satisfied"

"Did a great job on the work. Communication was excellent."

"Repair work is very well done Communication was great"

"We received text updates every few days."

"I was kept updated with text messages on how the repair was progressing."

"... done and when parts would be ordered and shipped. Called to make sure I was okay with the planned repairs." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... offenders. They are so good I would give 100 if I could. Communication, flexibility, brilliant repairs, always helping the customer save money and the extras they do when ..." Read more

"... client to get the best results for your vehicle. Everyone was extremely friendly and knowledgeable, especially when dealing with insurance companies. ..." Read more

"Hands down some of the best communication and customer service we have ever received."

"... extremely happy with the work we received from Lorans. The customer service was amazing!!" Read more

"A 10 because 11 wasn't offered as an option. Excellent service, communication and courtesy. Highly recommended."

"... extremely friendly and helpful. They even had the vehicle ready ahead of the quoted schedule. I would highly recommend them!" Read more

"The car was finished before the estimated date, which we appreciated very much."

"Every single time its ready right on time!"

"They had some issues getting parts, but kept me in the loop, and got the vehicle when promised."

"My repair was delayed multiple times. That is the main reason I would not say 1010 completely satisfied"

"Did a great job on the work. Communication was excellent."

"Repair work is very well done Communication was great"

"We received text updates every few days."

"I was kept updated with text messages on how the repair was progressing."

"... done and when parts would be ordered and shipped. Called to make sure I was okay with the planned repairs." Read more

Sharon (Toyota owner) reviewed 8/24/26

Totally happy with lorens body shop. I would use again. Thank you guys.

Clint Gerber (Chevrolet owner) reviewed 8/17/26

Great work and customer service

William (Mazda owner) reviewed 8/14/26

Lorens service was great! They were prompt with communication and their service!

Linda (RAM owner) reviewed 8/13/26

Not only are they very accommodating, they do exceptional work.

Dean (Subaru owner) reviewed 8/10/26

Rebecca (Toyota owner) reviewed 8/6/26

My car was repaired to excellent standard and was picked up in time as promised . Will do business again

Oh yeah the crew from this shop is so funny and understanding I appreciate the humor .. it helped with anxiety to have the crew be so understanding during a stressful time

Kurt (Chevrolet owner) reviewed 8/6/26

Absolutely!

Loren’s Body Shop is absolute top notch! I’m very happy with the service and attention I received from start to finish. They treated me like I was their best client. Friendly and personable! Professional! Loren’s Body Shop is truly the “no problem” experience. Thanks for doing a great job! 100!

Bernie was fantastic to work with

Shannon (Jeep owner) reviewed 8/6/26

Loren’s Body Shop is easy to work with. They provide quality service.

They are very kind, professional, and easy to work with.

John (Lexus owner) reviewed 7/30/26

Sherry & Eric (Chevrolet owner) reviewed 7/26/26

Thomas (GMC owner) reviewed 7/24/26

Brian (Dodge owner) reviewed 7/23/26

Awesome work, repaired van like we had agreed on

Customer service is awesome great experience

David (Ford owner) reviewed 7/21/26

Ashley (Ford owner) reviewed 7/20/26

I trusted Loren’s with bringing my precious f-150 back to its amazing beauty and they did more than what was expected and I highly appreciate it. The guys at the shop talked my truck up the whole time and I hope they got a kick out of it and enjoyed it as much as I get to now. Thank you to all, at Loren’s.

Steve (Honda owner) reviewed 7/13/26

Jeffery (Kia owner) reviewed 7/13/26

Troy (Toyota owner) reviewed 7/13/26

Halle (Ford owner) reviewed 7/13/26

Hands down some of the best communication and customer service we have ever received.

Gina (Jeep owner) reviewed 7/13/26

Dan (GMC owner) reviewed 7/6/26

Tri-coat color matches perfectly.

Communication was great.

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Loren's Body Shop, Inc.

About Loren's Body Shop, Inc.

Reviews (605)

603 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0