Pearson's Body Shop

4.9 (528reviews)
98%
811 E State St,  Huntington,  IN  46750
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (528)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for excellent customer service, with staff being described as friendly, helpful, and professional. The quality of repairs receives high marks, with many noting their vehicles look brand new or like they just came off the dealership lot. Communication is highlighted as a strength, with customers appreciating timely callbacks and updates throughout the repair process. Most repairs are completed on time or even earlier than expected. Customers frequently mention they would recommend the shop to others and return for future needs. Some improvement opportunities mentioned by customers include more consistent interior cleaning and occasional paint quality concerns.
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"... didnt complete this sooner but I have been sick. Pearsons Body Shop did an excellent job fixing my Honda Odyssey van from me having a deer accident on the ..." Read more
"Pearson's did a beautiful job on repairing my car. The workers explained everything and were very nice. ..." Read more
"Excellent job and right on time. Worked DIRECTLY with insurance company to eliminate any miscommunication."
"Mechanically its awesome but the paint job was pretty notably off"
"Good repair work on what was needed fixed. Inside was dirty compared to when we dropped it off.dust from ..." Read more
"Dropped it off on Monday and it was done on Friday just like they said it would be."
"It was completed earlier than I expected."
"Was ready a day before promised"
"They were quick with the repairs which really appreciated with my busy schedule."
"There was an extra part that had to be ordered. But that was not a problem for me."
"Great customer service and they returned my call when I did call about when it might be done too."
"The customer service was excellent too and they called me to let me know where they were in the process ..." Read more
"Great communication"
"Always responded to questions promptly."
"Good communications and documentation."

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Work performed was very good. Just took a couple days longer than estimate.

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The work was done well and it took about a week to fix the dent. The only issue we had was our turn signal didn’t work after leaving and after taking it to a local mechanic we found that the connector was left undone.

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Pearson’s has taken care of all our vehicles and we have always been happy.

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Kind honest and willing to explain.

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Overall it looks great. The only reason I didn't give it a 10 is because I can't lock and unlock my door without the key fab anymore. This function no longer works with the new door.

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Everybody was nice and answered all my questions that I asked and

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It was good they answered all my

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I'd like to keep them a hidden gem, but would definitely recommend them to anyone needing repairs or work done to their vehicles.

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Their work is complete, accurate, thorough, and quick. Very happy with their work.

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They kept in touch, letting me know the parts had been ordered and when the work was expected to be done, as well as when it was finalized.

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The staff were all very friendly and professional. They gave me a timeline for the work that needed done and finished it in half the time!

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Very happy with your work! Very professional and thank you for taking care of rental car!! D Wagner

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