Kempsville Body Shop
In operation 37 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:30 am - 6:30 pm |
| Tue | 9:30 am - 6:30 pm |
| Wed | 9:30 am - 6:30 pm |
| Thu | 9:30 am - 6:30 pm |
| Fri | 9:30 am - 6:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Margie and the hard working automotive technicians for your tireless work on my 2017 Nissan Murano! I truly admire your craftsmanship and attention to detail! I am grateful to Margie for keeping me abreast of the status of the repairs and insurance claims. The final reveal was well worth the wait!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for answering any questions that I might had and providing excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It seemed to take a long time to get the work done, but I understand the parts were hard to find for a 22 year-old truck.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
They put the wrong color strip on the back of my car. I saw the back of my car is dirty with debris from them sanding, and it's on the back of the second row seats as well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Kempsville Body Shop family and friends. This is the second time I’ve used them to repair my vehicle. If I need to get another repair I will get them to repair my vehicle again.
Repair Quality - 5.0/5.0 -
Kempsville Body Shop did a great job on repairing my vehicle. They are professional and I would do business with them again.
Customer Service - 5.0/5.0 -
The repair shop personnel was professional. Ms Margie went over and beyond her job with assisting me with my repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and very great communication great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am actually going to get them to fix my daughters car
Repair Quality - 5.0/5.0 -
Amazing customer service from start to finish very satisfied
Customer Service - 5.0/5.0 -
Best experience I have had with a repair shop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
High quality
Repair Quality - 5.0/5.0 -
The receptionist was so polite and a great person and the service was great thank you for all you did for me
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice people
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Margie and team did a great job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Margie and team were excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work car look brand new
Customer Service - 5.0/5.0 -
Outstanding job car looking brand new
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job. Very thankful for the work they did
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very informative, communicated with me very well and kept me up to date on the progress of the repair of my vehicle and got the work done quickly. I would return to them if their services are ever needed in the future and highly recommend them to anyone who needs auto body repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent, friendly customer service. The whole process was super easy. The work was completed quickly and my truck looks better than it did even before the fender bender.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly customer service, excellent work completed quickly.
Customer Service - 5.0/5.0 -
Friendly customer service, excellent work completed quickly.
Returned Clean
My Experience - 5.0/5.0 -
Marg is wonderful with the individual care and concern she expends on each customer. I appreciate the personalized care. I also appreciate the fellows that worked in the heat to get my car back to me as soon as possible. The car looks amazing and I was surprised that this was a great experience when I assumed it would be tolerable at best. I would definitely recommend you to everyone! Thanks again!