Priority Collision Center Norfolk

4.9 (294reviews)
100%
3600 N Military Hwy,  Norfolk,  VA  23518
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Shop AssistantSparkles

In operation 35 years.

Welcome to Norfolk Priority Collision Center! If you are in need of collision repair, you can trust our reliable and talented staff to get you back on the road. It's our job, and priority, to make your experience an easy one. At Priority Collision Center Norfolk, our talented auto body staff members have been trained to expertly answer any questions you may have, as well as any concerns. They are able to fix and repair any make or model, so if you don't have a Ford, don't worry! We will still repair your vehicle and make sure it's brought back to its pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (294)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole team at priority collision center was wonderful ,nice and very professional. I give the intire staff a 100 percent.

Likely to Recommend

Repair Quality

The staff where professional. They kept me informed and made repairs ahead of schedule.

Customer Service

The customer service was great everyone was on top of the situation and they where welcoming.

Likely to Recommend

Repair Quality

All the repairs were great.

Customer Service

Kaiden was great. A few challenges with delay but I appreciate his communication.

My Experience

Great job and beautifully done! ✅

My Experience

Ever since I got my truck back, my A/C isn't working. It blows warm air now

My Experience

Likely to Recommend

Repair Quality

Kaiden was great overseeing my car repair. Done in a timely fashion and looks great. He was great at keeping me informed.

Customer Service

Every one was extremely friendly and helpful.

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Repair Quality

Customer Service

My Experience

Staff was amazing. Kind and attentive during a very stressful time.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Great job all around. Thank you.

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

The collusion center has 100% on top of communicating updates for the repairs. It made coordination incredibly easy with both the insurance auditor and the rental car company as well. Would easily pick again for any future Collision repair needs!

Customer Service

Great communication, turn around repair speed, and quality work. Would recommend to anyone.

My Experience

Kaiden was very professional and kept me updated every step of the way. Very refreshing and absolutely wonderful experience because of Kaiden.. Would I come back to Priority for auto body work? Absolutely - great experience.

My Experience

I was satisfied with the repairs done on my Dodge. The paint job was perfect, matches up to original paint. Car was nice and shining when I picked it up.Tell team definitely it was a job well done.

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Repair Quality

They were on time on what they are promised to pick up my car ! The worked that they have done were look as it was brand new

Customer Service

Good

Likely to Recommend

Repair Quality

Sarah and Liam were great. They kept me informed of progress. Dropping off and picking up was expeditious.

Customer Service

My Experience

Looks good as new. Timely repair, and returned cleaner than I had left it.

My Experience

Likely to Recommend

Repair Quality

Everything went great! I received an email every few days with what progress was made. My car was ready the day after expected but that was fine. All work done looked great! Everyone I dealt with was very professional and kind.

Customer Service

Everything went great! I received an email every few days with what progress was made. My car was ready the day after expected but that was fine. All work done looked great! Everyone I dealt with was very professional and kind.