Kempsville Body Shop

4.9 (520reviews)
99%
5744 Southern Blvd,  Virginia Beach,  VA  23462

In operation 37 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:30 am - 6:30 pm
Tue 9:30 am - 6:30 pm
Wed 9:30 am - 6:30 pm
Thu 9:30 am - 6:30 pm
Fri 9:30 am - 6:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (520)

My Experience

Great customer service and speedy repairs 100% recommend

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My Experience

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Very friendly and informative.

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My Experience

An amazing job well done!!

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Really enjoyed working with Margie. She has exceptional customer service skills.

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Very pleased with the work that was done

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Wonderful experience

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My Experience

The work was completed within eight days. I was very pleased with the service.

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My Experience

Kempsville Body Shop did outstanding work on my Chevy Colorado. From start to finish, the experience was professional, smooth, and stress-free. The quality of the repair was excellent—the truck looks fantastic, with flawless paint and attention to detail that really shows. Communication was clear throughout the process, the work was completed on time, and the staff was knowledgeable and friendly. It’s clear they take pride in their craftsmanship. I highly recommend Kempsville Body Shop to anyone looking for top-notch body work.

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Repair Quality

Kempsville Body Shop did an outstanding job repairing my Chevy Colorado. From the initial estimate to the final pickup, the entire process was professional, transparent, and efficient. The quality of the repair exceeded my expectations—the truck looks as good as new, with excellent paint matching and attention to detail. Communication was clear throughout, timelines were met, and the staff was knowledgeable and courteous. It is clear they take pride in their workmanship. I would not hesitate to recommend Kempsville Body Shop to anyone looking for high-quality, trustworthy auto body repair.

Customer Service

Communication was clear throughout, timelines were met, and the staff was knowledgeable and courteous.

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Repair Quality

I am truly satisfied with the work Kempsville Body Shop did on my vehicle. Margaret was excellent at communicating with me throughout the entire process and kept me informed about the schedule for returning my car. I would definitely recommend Kempsville Body Shop to everyone. Thank you again! Pamela

Customer Service

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My Experience

I highly recommend Kempsville Body Shop, the work was performed within 1 week. The auto-generated emails keep you informed on the status of the repair process. This feature certainly takes the wondering on how it is going. Plus, Margie the shop manager called as well. It took about 2 weeks to get an estimate for the repair work, but it was a nice thorough repair write up and there was no high-pressure sales pitch. The repair work looks great. I would definitely go back if I ever need their services again.

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Repair Quality

Everything was excellent

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My Experience

Outstanding service and High quality work.

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Outstanding service and high quality work.

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Outstanding

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My Experience

As always, Kempsville Body Shop did an excellent job of the repair. Even after the repair, there were two glitches and they took the time late Friday evening to make sure everything was perfect. They went above and beyond and I will always recommend their shop to others who need body work. Excellent job. Thank you for everything.

Likely to Recommend

Will definitely recommend Kempsville Body Shop to others.

Repair Quality

Excellent job. They even went above and beyond to fix two glitches after 5 PM on a Friday evening. Excellent job before, during and after the repair. Will always recommend their work to others. Keep up the great work.

Customer Service

Excellent customer service and communication from start to finish.

Returned Clean