Ken Garff Collision Center - Cheyenne
In operation 28 years.
Ken Garff Collision Center – Cheyenne provides expert collision repair services for all makes and models. We understand that accidents can be stressful, which is why our team is committed to making the repair process as smooth and hassle-free as possible. Our state-of-the-art facility features multiple repair bays and highly trained technicians dedicated to restoring your vehicle to pre-accident condition. From minor dents and scratches to major collision repairs, we deliver quality workmanship, attention to detail, and exceptional customer service every step of the way. At Ken Garff Collision Center – Cheyenne, your safety, satisfaction, and confidence in your repaired vehicle are our top priorities.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would recommend Ken Garff for auto repairs. They take care of their customers. Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and they stayed in contact with us about their progress
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
Car looks beautiful, reasonable wait time, reasonable price, excellent customer service
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Everything appears to be working and the repair looks great
Customer Service - 4.5/5.0 -
Communication on progress was appreciated.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the updates on the status of the repair on my car. Everyone was very polite. Will definitely use you again if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would need to know that the dealership has worked out the communications between the collision center and service.
Repair Quality - 4.5/5.0 -
There is some follow up work required.
Customer Service - 4.5/5.0 -
The staff was great once the dealership put the collision center I charge.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took nearly 4 months of back and forth to finally getting my car done. Expenses came out way more then expected.
My Experience - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
Great people and great service in the body shop!! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took 2 months and 3 days to get the truck back. Way too long!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I was very happy with the work and attention to the details. Painting was excellent. Thank you! to the whole team including the office staff
Likely to Recommend - 5.0/5.0 -
Already referred a friend
Repair Quality - 5.0/5.0 -
Great job and service Thank you 💯
Customer Service - 5.0/5.0 -
They're great 😃 Thank you 💯
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
State Farm has tried to call you to have you get in touch with me to take care of some things that were not taken care of. Number one, there are some deep scratches on the back end of the passenger side of my roof that were not there when I brought it in. I was told after a brief run inside and a quick peek that the scratches were on the pictures from when I brought it in, however, I was not shown those pictures and there’s no way they were there prior to my bringing it in. When I did my video through State Farm’s app for the initial preview of the hail damage, those scratches were absolutely not up there. I believe it happened at Ken Garff during the hail repairs And State Farm wants Ken Garff to fix it as I’m not satisfied and my boyfriend is 6 foot two and always sees the roof of my car and never saw any such thing even when he was looking around to see how many hail dents were up there, but it was the first thing he noticed when I picked my car up were those scratches and they’re rather deep And they wouldn’t be caused by a tree or a shrub, not that I drove under any at any time, but they seem to have to have been done by metal scraping on metal. Number two, I believe you should replace like for like and my original windshield had tint across the top, and I feel strongly that my windshield should have been replaced, including the tint across the top portion of the windshield. Had I taken it anywhere else to be done, I would’ve made sure that had happened. There are also a few little chips in the paint that I believe, probably occurred due to the hail and should have been Filled in or repaired at the time of the hail damage repairs.
Customer Service - 3.5/5.0 -
Customer service was polite and friendly; however, I believe that if he ran inside to take a peek at the photos and saw scratches on them, they had to have been from pictures after the hill damage repair because they were not there when I brought it in.