Ken Garff Collision Center - Fort Collins

4.9 (617reviews)

96%

(970) 829-3780

6508 S College Ave, Fort Collins, CO 80525

96%

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6508 S College Ave
Fort Collins, CO 80525

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About Ken Garff Collision Center - Fort Collins

See Photos

6508 S College Ave
Fort Collins, CO 80525

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 18 years.

We're dedicated to achieving our goal of absolute customer satisfaction. We know an accident can be a traumatic experience. We understand and want to help. Ken Garff Collision- Fort Collins has eight repair bays. We can get your vehicle repaired and back on the road in no time! While you wait, Ken Garff Collision-Fort Collins offers a local-area shuttle so you aren't sidelined alongside your damaged vehicle. When you pick up your newly repaired vehicle from Ken Garff Collision-Fort Collins, you'll never be able to tell your car was damaged! We work on all makes and models.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (617)

Sort By:
Newest
Rating

513 Customers Rated

5 Stars

66.9% Complete

(413)
4 Stars

8.8% Complete

(54)
3 Stars

2.3% Complete

(14)
2 Stars

1.6% Complete

(10)
1 Star

0.6% Complete

(4)
< 1 Star

2.9% Complete

(18)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Many highlighted the friendly, professional, and accommodating staff who went above and beyond to ensure a smooth repair experience. Customers frequently appreciated receiving regular text and phone updates throughout the repair process, which gave them confidence and peace of mind. Numerous reviews celebrated repairs being completed ahead of schedule, with results described as flawless, like new, and exceeding expectations. A few customers noted areas for improvement, including occasional communication gaps, delays in repairs, and minor quality issues upon vehicle return, such as misaligned parts or incomplete work. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent workmanship and craftsmanship!!"

"Absolutely fantastic work! The vehicle looks like it is brand new."

"... are honest, they know exactly what they are doing, the workmanship was excellent, the service was great and the price was fair. There was no upselling. They did what needed to ..." Read more

"... basically handled it and it went very smoothly. Also, the work they did was flawless. I really appreciate it." Read more

"Panels aligned better than the factory :"

"Work was fantastic! Ahead of scedule!"

"Very well satisfied with their work! They even got the job done earlier than expected."

"My truck was ready 4 days ahead of schedule and everything was great."

"... week. This song and dance repeated for several weeks. I finally got my car back on October 21st, 18 days after it was initially quoted, and the only time I heard from Ken Garff without ..." Read more

"Earlier than promised, and no short cuts were taken."

"... like my car was a patient who went in for surgery. They send texts and personal calls. The best!" Read more

"Everything was smooth and the communication was amazing! I loved how I got updates all the way up to when my car was ready!"

"This facility offered personable staff and great communication choices, including email and text. Estimate process was clear and work was done flawlessly. ..." Read more

"Frequent updates kept me well informed on the progress of my vehicles repair and general time frame for ..." Read more

"I felt that they kept me informed throughout the entire process by texting me timely updates. It allowed me to know what is happening and what ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent workmanship and craftsmanship!!"

"Absolutely fantastic work! The vehicle looks like it is brand new."

"... are honest, they know exactly what they are doing, the workmanship was excellent, the service was great and the price was fair. There was no upselling. They did what needed to ..." Read more

"... basically handled it and it went very smoothly. Also, the work they did was flawless. I really appreciate it." Read more

"Panels aligned better than the factory :"

"Work was fantastic! Ahead of scedule!"

"Very well satisfied with their work! They even got the job done earlier than expected."

"My truck was ready 4 days ahead of schedule and everything was great."

"Earlier than promised, and no short cuts were taken."

"... like my car was a patient who went in for surgery. They send texts and personal calls. The best!" Read more

"Everything was smooth and the communication was amazing! I loved how I got updates all the way up to when my car was ready!"

"This facility offered personable staff and great communication choices, including email and text. Estimate process was clear and work was done flawlessly. ..." Read more

"Frequent updates kept me well informed on the progress of my vehicles repair and general time frame for ..." Read more

"I felt that they kept me informed throughout the entire process by texting me timely updates. It allowed me to know what is happening and what ..." Read more

Diana (Toyota owner) reviewed 10/23/26

Fred and his team are excellent.

Leona (Honda owner) reviewed 10/22/26

Could not have been better - everyone was great - car finished in record time - looks like new!!

Aaron (Ford owner) reviewed 10/21/26

Richard-And-Maria (Toyota owner) reviewed 10/19/26

Can’t say enough about this place. Fred and Rosie were amazing. Consistent communication and really Helpful throughout the process. We had both mechanical and body work done. Their quality was awesome to see. Fred wouldn’t settle for anything less than perfect. Thanks again!

Couldn’t ask for more. Jeff and Rosie (and team) were amazing to work with. Communication was great. Quality of their work made it really easy.

Cynthia (Ford owner) reviewed 10/19/26

Absolutely I appreciate the direct clear communication

Great communication Friendly and professional people. They took the time to really listen. They understood my concerns and ensured I was fully satisfied before taking my vehicle back.

Shana (Ford owner) reviewed 10/16/26

The website kept us up to date. The car was scheduled to be done the 23rd but got call today the 16th it was done. The gentleman that called me was super nice. Car looked AMAZING. We appreciate the work!

Jonathan (Lincoln owner) reviewed 10/13/26

The repair was done in a timely manner and I was kept updated about the process. Job well done.

Dana (Chevrolet owner) reviewed 10/9/26

Chelsea (Ford owner) reviewed 10/7/26

Fred was fantastic. Communication was great. He got my Explorer done ahead of time too!

Don (Ford owner) reviewed 10/6/26

Stephen (Subaru owner) reviewed 10/5/26

Everything was great, thank you so much!

Morgan (Chevrolet owner) reviewed 10/1/26

The body work looks great but the paint color is off.

Don (Ford owner) reviewed 9/28/26

Great communication, service and timing by Fred and system there.

Great

Tina (Ford owner) reviewed 9/28/26

I love Ken Garff collision! They do an amazing job and their customer service is amazing!!!

I love Ken Garff collision in Fort Collins!! Fred and the entire crew are amazing!

Stacey (Toyota owner) reviewed 9/25/26

Above and beyond!

Ryan (Nissan owner) reviewed 9/22/26

Staff was professional and friendly

Suzanne (Ford owner) reviewed 9/19/26

Koty (Ford owner) reviewed 9/18/26

Overall great service

Annabelle (Ford owner) reviewed 9/17/26

They did a great job in a short amount of time! Great customer service

Lyndsey (Ford owner) reviewed 9/17/26

Amazing, professional, answered all my questions and got me set up with a rental while they had my car! It was great customer service and they did amazing work as well.

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Ken Garff Collision Center - Fort Collins

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Ken Garff Collision Center - Fort Collins

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (617)

513 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 1.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0