Ken Garff Collision Center - Fort Collins

4.8 (594reviews)

95%

(970) 829-3780

6508 S College Ave, Fort Collins, CO 80525

95%

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6508 S College Ave
Fort Collins, CO 80525

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About Ken Garff Collision Center - Fort Collins

See Photos

6508 S College Ave
Fort Collins, CO 80525

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 18 years.

We're dedicated to achieving our goal of absolute customer satisfaction. We know an accident can be a traumatic experience. We understand and want to help. Ken Garff Collision- Fort Collins has eight repair bays. We can get your vehicle repaired and back on the road in no time! While you wait, Ken Garff Collision-Fort Collins offers a local-area shuttle so you aren't sidelined alongside your damaged vehicle. When you pick up your newly repaired vehicle from Ken Garff Collision-Fort Collins, you'll never be able to tell your car was damaged! We work on all makes and models.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 5:30 pm
Tue	7:00 am - 5:30 pm
Wed	7:00 am - 5:30 pm
Thu	7:00 am - 5:30 pm
Fri	7:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (594)

Sort By:
Newest
Rating

496 Customers Rated

5 Stars

66.8% Complete

(397)
4 Stars

9.1% Complete

(54)
3 Stars

2.4% Complete

(14)
2 Stars

1.5% Complete

(9)
1 Star

0.7% Complete

(4)
< 1 Star

3% Complete

(18)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlighted the staff's friendliness, professionalism, and dedication to keeping customers informed throughout the repair process via texts and personal calls. Repair quality was frequently described as flawless, with vehicles returned looking brand new and paint matching perfectly. Several customers noted repairs were completed ahead of schedule, adding to their satisfaction. A few customers, per their own comments, mentioned areas for improvement such as occasional communication gaps, delays in repairs, and minor issues upon vehicle return like misaligned parts or incomplete fixes, though these were often resolved promptly by the team. Overall, the vast majority of customers expressed high satisfaction and willingness to return or recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... basically handled it and it went very smoothly. Also, the work they did was flawless. I really appreciate it." Read more

"Panels aligned better than the factory :"

"Absolutely fantastic work! The vehicle looks like it is brand new."

"Excellent workmanship and craftsmanship!!"

"You did an excellent job. You can't even tell there was ever any damage. The paint is a perfect match. I appreciate that you ..." Read more

"Very well satisfied with their work! They even got the job done earlier than expected."

"Work was fantastic! Ahead of scedule!"

"I finally got my car back on October 21st, 18 days after it was initially quoted, and the only time I heard from ..." Read more

"My car was not washed or detailed upon pickup. The original estimate of time was 3 weeks. Repairs took 6 weeks. There were communication problems, which the representative ..." Read more

"... like my car was a patient who went in for surgery. They send texts and personal calls. The best!" Read more

"Frequent updates kept me well informed on the progress of my vehicles repair and general time frame for ..." Read more

"I felt that they kept me informed throughout the entire process by texting me timely updates. It allowed me to know what is ..." Read more

"This facility offered personable staff and great communication choices, including email and text. Estimate process was clear and work was done flawlessly. ..." Read more

"Communication from the shop can be vastly improved.. See comments on previous question"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... basically handled it and it went very smoothly. Also, the work they did was flawless. I really appreciate it." Read more

"Panels aligned better than the factory :"

"Absolutely fantastic work! The vehicle looks like it is brand new."

"Excellent workmanship and craftsmanship!!"

"You did an excellent job. You can't even tell there was ever any damage. The paint is a perfect match. I appreciate that you ..." Read more

"Very well satisfied with their work! They even got the job done earlier than expected."

"Work was fantastic! Ahead of scedule!"

"I finally got my car back on October 21st, 18 days after it was initially quoted, and the only time I heard from ..." Read more

"My car was not washed or detailed upon pickup. The original estimate of time was 3 weeks. Repairs took 6 weeks. There were communication problems, which the representative ..." Read more

"... like my car was a patient who went in for surgery. They send texts and personal calls. The best!" Read more

"Frequent updates kept me well informed on the progress of my vehicles repair and general time frame for ..." Read more

"I felt that they kept me informed throughout the entire process by texting me timely updates. It allowed me to know what is ..." Read more

"This facility offered personable staff and great communication choices, including email and text. Estimate process was clear and work was done flawlessly. ..." Read more

"Communication from the shop can be vastly improved.. See comments on previous question"

Shanna-Brent-And- (Honda owner) reviewed 8/31/26

Excellent customer service. Went above and beyond.

Lauren (Honda owner) reviewed 8/26/26

Frederick was wonderful! Amazing customer service.

Jim (Volvo owner) reviewed 8/24/26

Fred was great, and the team was great. Thank yo

Erica (Toyota owner) reviewed 8/20/26

Everything was done in a timely manner

Katherine (Honda owner) reviewed 8/17/26

Hunter (Ford owner) reviewed 8/17/26

Fred and Rosie were great! Thank you, both!

Did not have to return it this far! Fred and Rosie were Great!

Tina (Ford owner) reviewed 8/10/26

Fred is awesome and very thorough. He has taken care of my vehicle more than once and he always makes sure things are done right. Your team does excellent work!

David (Ford owner) reviewed 8/6/26

Friendly good people great repair

Andrew (Ford owner) reviewed 8/6/26

Molly (Toyota owner) reviewed 8/6/26

Ryan (Ford owner) reviewed 8/4/26

They did a very good job and it was everything that they promised.

Bruce (Lexus owner) reviewed 7/31/26

Work was perfect. They kept me informed during the whole process and they were extremely easy to work with

Great service, high quality work, and great communicator's. The work was done early

Judith (Lexus owner) reviewed 7/31/26

Steven (RAM owner) reviewed 7/30/26

Kayla (Ford owner) reviewed 7/24/26

Gregory (Honda owner) reviewed 7/23/26

Fred and Rosie: Responsiveness, accomodating, transparent, reliable. Fred also promised to followup on a liftgate trim clip issue.

Ethan (Chevrolet owner) reviewed 7/23/26

Customer service was great. The work done on the car was prefect. They took care of everything for me with the rental. Would definitely come back for future work.

Stephanie (Volkswagen owner) reviewed 7/20/26

Fredrick Cook made my experience easy and very pleasant and I so appreciate that!! The car looks great and was completed a week ahead of schedule;)))) Thank you!!!!

Wonderful service from start to finish!

Beverly (Honda owner) reviewed 7/20/26

Brigitte (Subaru owner) reviewed 7/20/26

Extremely easy to work with. Thank you Fred and whoever else helped with the reconstruction of my sons car. They quickly order parts and had it finished in 2 weeks.

Thank you. He finally got his car late Sunday. Looks great!

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Ken Garff Collision Center - Fort Collins

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Ken Garff Collision Center - Fort Collins

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (594)

496 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0