Ken Garff Collision Center - Fort Collins

4.8 (588reviews)
95%
6508 S College Ave,  Fort Collins,  CO  80525
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Shop AssistantSparkles

In operation 18 years.

We're dedicated to achieving our goal of absolute customer satisfaction. We know an accident can be a traumatic experience. We understand and want to help. Ken Garff Collision- Fort Collins has eight repair bays. We can get your vehicle repaired and back on the road in no time! While you wait, Ken Garff Collision-Fort Collins offers a local-area shuttle so you aren't sidelined alongside your damaged vehicle. When you pick up your newly repaired vehicle from Ken Garff Collision-Fort Collins, you'll never be able to tell your car was damaged! We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (588)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs, perfect paint matches, and vehicles restored to like-new condition. Communication was a standout strength, with frequent text and call updates keeping customers informed throughout the repair process. Timeliness was also widely appreciated, as numerous repairs were completed ahead of schedule. A few customers noted areas for improvement, including occasional communication gaps toward the end of repairs, some vehicles returned with minor issues requiring follow-up visits, and in isolated cases, delays beyond the original estimate. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.
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"Excellent workmanship and craftsmanship!!"
"Work was fantastic! Ahead of scedule!"
"... are honest, they know exactly what they are doing, the workmanship was excellent, the service was great and the price was fair. There was no upselling. They ..." Read more
"Panels aligned better than the factory :"
"... basically handled it and it went very smoothly. Also, the work they did was flawless. I really appreciate it." Read more
"I am pleased with the repairs. They even finished earlier than expected."
"My truck was ready 4 days ahead of schedule and everything was great."
"... weeks. I finally got my car back on October 21st, 18 days after it was initially quoted, and the only time I heard from Ken Garff without ..." Read more
"It was ready much quicker than originally stated."

My Experience

Fred is awesome and very thorough. He has taken care of my vehicle more than once and he always makes sure things are done right. Your team does excellent work!

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My Experience

Friendly good people great repair

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They did a very good job and it was everything that they promised.

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My Experience

Work was perfect. They kept me informed during the whole process and they were extremely easy to work with

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Great service, high quality work, and great communicator's. The work was done early

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My Experience

Fred and Rosie: Responsiveness, accomodating, transparent, reliable. Fred also promised to followup on a liftgate trim clip issue.

My Experience

Customer service was great. The work done on the car was prefect. They took care of everything for me with the rental. Would definitely come back for future work.

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My Experience

Fredrick Cook made my experience easy and very pleasant and I so appreciate that!! The car looks great and was completed a week ahead of schedule;)))) Thank you!!!!

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Wonderful service from start to finish!

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Extremely easy to work with. Thank you Fred and whoever else helped with the reconstruction of my sons car. They quickly order parts and had it finished in 2 weeks.

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Thank you. He finally got his car late Sunday. Looks great!

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My Experience

We were very satisfied with the experience that we had. The staff was very kind and available when needed. We would recommend Garff to anyone.

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She looks brand new!

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My Experience

They did fantastic, all around great customer service. Very fast and took great care of my vehicle and it looks amazing. Went above and beyond.

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My Experience

Extraordinary customer service 10+. Keeping me up to date and informed. Thanks Fred & staff👍👍

My Experience

I was feeling anxious about finding a place to fix my truck, then I walked into Ken Garff and met Fred. He instantly put me at ease, was reassuring, kind and knowledgeable. He kept me informed every step of the process. When I picked my truck up, it looked good as new! I left feeling well taken care of and that the repairs were done properly! Highly recommend this shop.

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I would, but I hope I don’t have too😉

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Fred was fantastic to work with. He kept me informed every step of the way. I had multiple collision centers recommended by the insurance company, after visiting others I stopped by Ken Garff and Fred instantly put me at ease. I didn’t hesitate to use this collision center and am very happy with my choice.