Ken Pollock Collison Center

4.9 (994reviews)
98%
339 Highway 315,  Pittston,  PA  18640
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Shop AssistantSparkles

In operation 31 years.

full service collision repair shop . Nissan, Volvo , Hyundai, Kia , FCA & GM Certified. I-CAR GOLD

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Infiniti
Nissan
Volvo

Reviews (994)

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Repair Quality

Very nice job

Customer Service

Nice people

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Excellant work, faster turn around than expected.

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My Experience

Made whole process easy and convenient. Appreciated text alerts.

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Affiliated with enterprise so was able to have rental available before dropping off my car. LISA Was amazing. Communicated with me the entire time. Text updates

Customer Service

Affiliated with enterprise so was able to have rental available before dropping off my car. LISA Was amazing

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My Experience

Excellent customer service.

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Great work....vehicle looks brand new

Customer Service

Outstanding customer service. Probably one of the best that I have come across

My Experience

Job well

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My Experience

Lisa was very professional and kind.

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No one needs to deal with this stress and worry if you will have a car or will it be fixed expecessly after a accident.

Repair Quality

When our car was finished there was chips in the brand new paint on the new bumper. First time I would have washed the car the paint would have stripped off. Come to find out they order a non oem from china I guessing they didn't prep it properly (I have worked in an auto body shop before). So we pointed it out to the manger who then is rude again and we set up a day to bring in the car to have another bumper put on and painted this time OEM. New appt was set for the monday after it was finished the first time, they push it back to that Thursday saying they don't have the part. They push it to the following week at an unknown date to time due to the manager saying her painter is getting trained and there is other cars ahead of mine. How can there be other cars ahead of mine when we brought this in 3 weeks ago. I can't keep playing phone tag and changing my schedule every week for a month to keep thinking the car will be going into the shop to only be told we will have to reschedule. Moral of the story don't take the work if your not prepared to have it compledted in a timely manner.

Customer Service

The management is rude and sharp of tone.

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My Experience

Lisa kept me informed of everything going on with the repairs of my truck. The truck looks fantastic. Totally pleased with the entire process

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