Kendall Collision Center

4.6 (1,399reviews)
93%
90895 Roberts Road,  Coburg,  OR  97408

In operation 72 years, 21 years at this location.

At the Kendall Collision Center, we understand how important your vehicle is to you and for over 75 years we've strived to provide you with an unrivaled service experience. It's our goal to get the job right the first time, every time. Whether you have a small dent in your bumper or severe damages that require extensive repairs, you can rest assure that we'll provide you with the highest level of service. Your satisfaction is our number one priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (1,399)

Likely to Recommend

Repair Quality

Great service

Customer Service

Great customer service, but sometimes a call would be better than a text

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My Experience

My Experience

As before the work on my truck was done without noticing. It looks brand new especially after the truck was washed and cleaned inside and outside. It makes you feel appreciated as a customer

Likely to Recommend

Repair Quality

Excellent service from A to Z.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

It took longer than expected, but it turned out great!

Customer Service

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My Experience

Great Customer Service

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Repair Quality

Customer Service

Great customer service

Returned Clean

My Experience

Very good care of my car—thanx!

Likely to Recommend

Repair Quality

Mitch was a good communicator. They kept the car for a week, to get a part and do a thorough job. They couldn’t be better. Even though I hope to never have to see them again, I’m glad that State Farm helped me find their shop!

Customer Service

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Repair Quality

Customer Service

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My Experience

Great communication and care. I will recommend Kendall Collision to anyone looking for this kind of work.

Likely to Recommend

Repair Quality

Good work and great communication along the way.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

My car looks perfect. Can't even tell where the damage was.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Was treated great. When the rental wasn’t showing up the gentleman at the front desk called the rental company to check for me

Customer Service

Returned Clean

My Experience

There was a problem, but it was dealt with without delay.

Likely to Recommend

It would only be because of the time it took. I don’t know that it normally takes that long? It seemed excessive.also after the codes issue that was a little annoying, maybe enhanced a little because of the wait? They did good work and were friendly enough when I spoke to them. Like I said the first couple of weeks they called me and gave me regular updates. If it had came back after about 2.5 weeks. It would have been a 10. I personally would go back, I would tell people I was happy with the repair and the people I dealt with. I wouldn’t be happy with the wait and at the end when the communication kind of faded. I don’t feel I called a lot. Maybe 2-3 times over ten days to ask for updates. Because it had been a while by then.

Repair Quality

The repair was great. The communication was really good in the beginning, but as the weeks went on. I think maybe they didn’t know or have the answers and the communication waned. They had my vehicle for a month. Which seemed excessively long. I realize they had to order parts and there was an issue with codes or electronic issues outside of their control. But a month without a vehicle is a long time. A week or two, but almost four weeks is excessive.that was my biggest issue was the time.

Customer Service

They were pretty good to deal with. I realize they don’t really know and don’t like to say as the repair person. But as the person waiting for their vehicle. I have to plan around it, they were very good. But as I said the communication kind of faded as time went on. To the point the last week or ten days that I was calling them. They didn’t always return my call. Maybe because they didn’t have an answer? I know that is a touchy situation. Don’t want to call back either vague or incomplete information. But also don’t want to say something that isn’t realistic.

Returned Clean

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