Kendall Collision Center
In operation 72 years, 21 years at this location.
At the Kendall Collision Center, we understand how important your vehicle is to you and for over 75 years we've strived to provide you with an unrivaled service experience. It's our goal to get the job right the first time, every time. Whether you have a small dent in your bumper or severe damages that require extensive repairs, you can rest assure that we'll provide you with the highest level of service. Your satisfaction is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was disappointed with the communication from the Kendall Collison Center. I was told my vehicle would be done on 08/29, I received a call that it would not be done because a new fender needed to be ordered as the current one would not align properly. I was told I would be contacted when it arrived and a new date of completion on my vehicle. A week went by with no call, I called to inquire about my vehicle, I spoke to a representative who was both short with me and relatively rude who said “we didn’t call you because your Tahoe is not done”. When I then asked when I should expect my vehicle to be done, I was told that they were waiting on the grill, which was never discussed or disclosed previously. I was tolls my service representative was on vacation and he would call me the next week. My service representative did call me and gave me an update that my Tahoe should be done by Friday as long as the grill comes in. The grill didn’t arrive so I was delayed, it did come in on Monday, I was called and told my Tahoe would be done by end of the day. I got a follow up call that my service representative did not like the paint on my new bumper as it did not look good once they pulled my Tahoe out of the shop and the sun hit it as it was not right. I appreciate that detail and he told me they would repaint and my Tahoe should be done by Thursday which it was. I am happy with the finished product but the communication during the process was disappointing and inconsistent.
My Experience - 5.0/5.0 -
Easy all the way around. Bumper looks like new. Couldn’t have been easier. I just wish people would stop hitting my car when it’s parked.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service couldn’t have been better.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When you have to change settings on a vehicle you should change them back also when working on tires or wheels they should know to recalibrate the vehicle. Also communication is very important even if it's bad news the customer should not have to call you for updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service. Car looks like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Rob was very helpful. Kept me updated. Very professional yet friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Found two unfinished jobs.
Customer Service - 5.0/5.0 -
Nice respect accept to communication with deaf customers
Returned Clean
My Experience - 0.0/5.0 -
There was over spray on my windshield, wipers, and A pillers when I picked up the car. I had to spend some time washing to get it to fully come off. In the future I might suggest covering the areas that don't require paint or washing the vehicle before having the customer pick it back up. Customer service personnel were awesome and kept me informed every step of the way. Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They did a great job on my. Car and appreciated they even pulled out and old dent for me.