Kendall Collision Center of Bend
In operation 69 years, 26 years at this location.
Kendall Collision Center is a family owned business whos roots go back to 1937. We strive to always provide high quality repairs to all of our customers. Our team is dedicated to ongoing training to stay current with todays vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
People were polite and professional and the work looks great and got done in time. Since if work wasn’t done by 5 pm on Fri it would have been very problematical (driving to Seattle on Sunday) there could have been a bit better timely communication on Fri afternoon. But would def recommend Kendall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Great service nice people
Returned Clean
My Experience - 5.0/5.0 -
Sean was pleasant helpful, and the job done was super. And he made it possible to go on my bike ride.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ben communicated with us all through the process and delivered!! Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The biggest disappointment is damage to the headliner from dropping it down and bending it. This is a 2023 Mazda with only 20k miles on it and now we have to live with a damaged headliner. The next one is micro scratches all over the vehicle. Most likely caused from dry wiping dirt off the panels to see the dents. But doing that scratches the paint. I will be polishing the entire car to try and fix it. Lastly, small dings to the interior panels from inserting panel tools to release panels. This is minor, but still frustrating.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
While the hail damage appears to have been mostly repaired, other damage to the vehicle was caused by Kendall. The biggest being a significant crease in the headliner from removing it. There are also micro scratches on every panel of the vehicle from what I expect to be dry wiping of dirt off the panels to see the dents better. The entire exterior now needs to be paint corrected and polished. There is also minor dings to interior plastics from removal.
Customer Service - 3.5/5.0 -
Was very nice and professional but was told it would take 3-4 days to complete and ended up taking 10. I understand some parts were difficult to get.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The aftermarket bumper doesn’t exactly fit… Was taken back into the shop before I left to try and get it to fasten tighter and not have open gaps where it was actually wasn’t attached properly. So I’m waiting to see if as I drive it it comes loose and pops out again in a few places hopefully not. The staff was very polite, and the job was completed in a timely manner. The color of the bumper is stark white whereas the car has a little more tan color to it though it is I believe pearl white.
Customer Service - 4.0/5.0 -
Only because they brought the car out without having thoroughly checked the fit of the bumper… Then took it back in for about 45 minutes to try to rectify that issue.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Kept us well informed each step of the way. Impeccable work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Sean was great. He was very professional and kept me updated
Returned Clean
Likely to Recommend - 0.5/5.0 -
Terrible experience
Repair Quality - 0.5/5.0 -
We had an appointment to bring the RAV4 in for a 2500.00 repair. The car was there for almost 2 weeks. When irt was ready to pickup we found the work to be incredibly sloppy. The windshield molding was not installed properly and there were gray stains on both the driver and passenger seats that looked like bondo stains. We returned the vehicle and now hear it will be at least another week, At first it was ready yesterday but, then I got a message there was urethane stains near the windshield and now I hear the seats need an extraction process. I'm really concerned about what I'm going to find when I pick this up. Will the clear coat around the windshield be compromised? Who knows what will be wrong next. I'm very unhappy with this work and I have bee out of a car for 3 weeks. Wow!
Customer Service - 0.5/5.0 -
I could never recommend Kendall at this point
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went really smooth
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looked great and it was ready on time.