Kenny Ross Ford South Inc

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Completely satisfied, always kept me in the loop as to what was happening with my truck and time line.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I was always told what was going on with my truck, told me how long it was going to take and stuck to it!!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional service, knowledgeable staff. was completed on time as promised very quick process from estimate to repair thank you all so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good collision service, Very knowledgeable and professional. Used Kenny Ross south at least 3 times for collision work. Would recommend to everyone I know, The staff is incredible to work with.. will always use this as my body shop..

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

the job was well done in a short time, so thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very nice job was done in a very reasonable amount of time. Everyone there was kind and friendly and they kept me updated on the progress of the work being done on my car.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional, great customer service and work was done in a timely manner. I would use them again and definitely recommend.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

I would have recommended this shop to a family member had there been better communication and transparency. I was delaying completing the survey in the hopes that my car would’ve been completely done by now and my issue would have been resolved. Unfortunately, that is not the case. I would like to speak with someone to ensure that my repairs are complete as per my insurance claim and payment.

Repair Quality - 2.5/5.0 -

I am not completely satisfied at this time because I am waiting for my car to be completed. When I picked my vehicle up on January 16,2026, I was informed that the pinstriping was not available for my vehicle, and it will be ordered. I had an appointment to have it installed on Friday (1/23/26), and when I arrived at the shop, the pinstripe was never ordered. I was instructed by Gavin that they would be in touch with me, but nobody ever called me that day to say that the pinstripe was not there. When I call the secretary, Grace, is never available, and it always goes straight to voicemail. I am still waiting to have my car completed at this time (1/27/26). I am sure my insurance has already paid for my repairs, but they are not complete. There are some issues with a few areas that also still need to be buffed out. I was told by Gavin that this would be taken care of during the installation of the pinstripes that we are waiting on.

Customer Service - 2.5/5.0 -

I am still waiting for my vehicle to be completed. I have not heard anything from Gavin or Grace about the status of my pinstripe. I would assume with the winter storm that this will be delayed even further. The lack of communication is making the experience less than ideal.

My Experience - 5.0/5.0 -

I was absolutely “Amazed” from my very 1st call & thru-out with the follow-up texts & reassuring calls, on the Progress of & stages of where Kenny Ross WAS, with the Collision Repairs! It was done on time. My car Looked Fabulous, upon completion! Washed, looked Brand New! I will Never take my Kia, to any other dealer for Repair Work! The staff were sooooo very “SUPER!” Very Professional & very Friendly. Absolutely, a place that CARES! Thank you All! Sincerely, Linda Lewicke ***** You get a 5 * Rating with me….

Likely to Recommend - 5.0/5.0 -

Greatest place I have ever dealt with/ for my car. Even Greater than, “KIA”” dealerships!!!!

Repair Quality - 5.0/5.0 -

They are great people to deal with!!!! 5*’s from me!!!

Customer Service - 5.0/5.0 -

Gracie was fantastic m! Such a wonderful &Caring person!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would definitely tell everyone to go

Repair Quality - 5.0/5.0 -

They were very friendly and fast. The quality of their work is amazing very happy with everything

Customer Service - 5.0/5.0 -

Very friendly

Returned Clean

My Experience - 5.0/5.0 -

Excellent service from my first call with Grace to the estimate to car return. The Ford collision team made the entire process easy for me. Thank you!

My Experience - 5.0/5.0 -

The workers/ staff very friendly and explained everything. Appreciated them. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Gavin’s great

Returned Clean

My Experience - 5.0/5.0 -

I had recently purchased my car, from a dealer that is quite far from home. I have had nothing but trouble with it. Your staff was super, from beginning to end. I wish that I had bought my car, at Kenny Ross. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

As I read the other day, I am totally pleased with any of the associates of Kenny Ross, that I interacted with. Thanks

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I’m extremely satisfied, I delt mostly with Gaven and he kept me imformed of my car’s progress. Grace was very nice and helpefu.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0