Kentucky Collision Centers - Richmond Cr#11
In operation 60 years, 29 years at this location.
With six locations in the Lexington, KY area, Kentucky Collision Centers has proudly served our communities with expert auto collision repair services since 1966. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Kentucky with convenient locations in Georgetown, Nicholasville, and Richmond. At Kentucky Collision Centers, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The vehicle looks great, possibly the cleanest it’s ever looked and honestly the repair looks like the accident never happened. Very Impressive!!! Thank you
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
Great customer service and amazing restoration results.
Customer Service - 5.0/5.0 -
Awesome service.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommend any garage where your car has to be brought back due to lack of quality check. Lack of quality equals danger for me and my kids. I will be taking my car for a second look later this week.
Repair Quality - 2.5/5.0 -
I feel like the friendliness of the place is the best thing about it. There should be a quality check performed before claiming a car is finished, it’s obvious there was not one. I informed them I would be taking this car to Michigan and that it was no rush because I needed to be sure the vehicle I was driving is reliable, I have two little girls, and thankfully it held up, but I lost money on a whole bottle of windshield wiper fluid, and an obvious defect in the bumper. Again, this is all things I feel quality should have caught and I should not have to waste more gas and time bringing my car back for multiple repairs.
Customer Service - 3.0/5.0 -
I was specific and straightforward about what I needed, was reassure the needs would be met, they weren’t. Friendliness is on point, actually listening to the customer and doing what I needed was not.
Returned Clean
My Experience - 5.0/5.0 -
Customer service was top-notch! The work done on my Lexus was flawless.
My Experience - 5.0/5.0 -
Your whole team treatment me with respect, listened to every question i had and it was just an all around great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
2 experiences now with this company in Richmond. Very pleased in both cases.
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Very Customer oriented.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Completely satisfied with the repair and would definitely recommend Ky Collision
Repair Quality - 5.0/5.0 -
Very pleased with the quality of my repairs; very professional and courteous
Customer Service - 5.0/5.0 -
Courteous and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick job. Got finished earlier than Expected. 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Passenger door not aligned correctly, passenger side mirror, not fixed or replaced, chip in door, handle passenger side, overpay paint between passenger door and front fender Chip in front fender
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend! Customer service and vehicle updates were top notch!
Repair Quality - 5.0/5.0 -
The contacted me every time they had an update on my vehicle.
Customer Service - 5.0/5.0 -
Zach and Hailey were awesome ! Very tentative, professional and kind!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No complaints, I appreciate the time and effort that was put into piecing my car back together. Everything looked great from what I could tell
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Blended so well that I cannot pinpoint the collision damage! If I didn’t know it had been damaged, there would be no visible clues.
Customer Service - 5.0/5.0 -
Friendly and helpful