Kenwood Auto Body - Frederick

4.9 (355reviews)
99%
5719 Industry Lane,  Frederick,  MD  21704

In operation 35 years.

Kenwood Auto Body is a full-service auto body repair facility, family owned and operated for over 30 years and counting. We repair ALL makes and models and work with ALL insurance companies. Our goal at Kenwood Auto Body is to restore your vehicle to pre-accident condition or better while providing our customers timely, affordable and high-quality repairs. For as long as you own your vehicle, you can be assured your repairs at Kenwood Auto Body are guaranteed. We are proud to offer a Lifetime Guarantee on all our work and will stand behind anything we repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (355)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with frequent text and phone updates keeping them informed throughout the repair process. Repair quality received high marks, with many noting their vehicles looked brand new upon return, often with a complimentary interior and exterior cleaning. Timeliness was a strong highlight, as numerous repairs were completed ahead of schedule. Customers appreciated the friendly, professional, and knowledgeable staff. A few customers noted areas for improvement, including inconsistent communication at the start of the process, occasional cleanliness concerns upon vehicle return, and isolated issues with post-repair functionality. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
Select to learn more
"The repair on my car exceeded my expectations. The car looks brand new and the trunk opens and closes ..." Read more
"Amazing communication. My cars looks it was never in an accident. Quick turnaround time. Car was ready to go a full ..." Read more
"Kenwood auto is really good at the work they did on my car. They gave me full status updates from start to finish ..." Read more
"... with Kenwood Auto while my Tesla was being repaired. They did an excellent job, kept me updated throughout the entire process, and completed the repairs earlier ..." Read more
"... experience. Easy to schedule, frequent communication, superior customer service, and expert work. Thank you all!!" Read more
"... was never in an accident. Quick turnaround time. Car was ready to go a full week before the original estimated time. Would highly recommend." Read more
"They finished 6 days earlier than the original estimate! It was very impressive!!!"
"Looks great. Communications excellent. Took less time than expected. Highly recommend!"
"... kept me updated throughout the entire process, and completed the repairs earlier than expected. As a nice surprise, they also cleaned my car inside ..." Read more
"Anticipated completion date was extended a few times."
"... vehicle. My vehicle was completed ahead of schedule and I was informed every step along the way. We're definitely recommend this body shop" Read more
"Initial communication was great but then big lack of communication. Had to call to get the estimate and they ordered ..." Read more
"Keep up the good communication"
"Awesome experience! Communication and quality of work is 10 out of 10. Would Definitely recommend!"
"Excellent communication throughout the process, very timely, and great overall job!"

My Experience

Likely to Recommend

Repair Quality

Am satisfied

Customer Service

Satisfied

Likely to Recommend

Repair Quality

Rear bumper looks great, thank you!

Customer Service

My Experience

Timely repair and professional service.

Likely to Recommend

Repair Quality

My car looks flawless.

Customer Service

The agent at the desk was professional, wecoming and warm.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a beautiful job on the repair, they handled all the issues with the insurance company, and they delivered the vehicle on schedule (actually ahead of schedule), I would highly recommend that anyone needing Tesla repairs in the Frederick/Hagerstown area seriously consider contacting Kenwood of Frederick.

Likely to Recommend

I thought they did a great job and would definitely refer them to a friend or family member.

Repair Quality

Kenwood delivered a high quality repair on schedule. They dealt with the insurance company and made the whole process painless. I strongly recommend them to anyone that needs a repair performed on their Tesla.

Customer Service

Their staff was friendly and accommodating.

Returned Clean

Likely to Recommend

Repair Quality

Bryan was great with the update and process and left my car looking great!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Bryan a real one. Great communication throughout the whole process

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very easy to work with!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great and helpful communication along the complete repair process. Kenwood also worked independently with GEICO Insurance Company making the process seamless for me, the customer.

Customer Service

Updated at each step along the process, and with getting estimate and approvals with the Insurance Company (in this case GEICO).

My Experience

Very nice and clean office. Also Bryan updated me on a timely basis the status of my car and delivered the car early. Car looks good after repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Do excellent job Thanks so much

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

This is the second time I bring my car to this shop. Absolutely amazing work done, communication, and excellent customer service. Recommend this place 100%.

Customer Service

Amazing!

My Experience

Kenwood was thorough, prompt and very communicative at every step of the way. A 100% professional operation!

Likely to Recommend

Repair Quality

Looks like new!

Customer Service

Matt was professional, friendly & communicative and I regularly received updates.

Likely to Recommend

Repair Quality

Easy process and excellent service. Handled everything professionally and updates were appreciated along the way.

Customer Service

Easy process and excellent service. Handled everything professionally and updates were appreciated along the way.

My Experience

Keep up the good communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

You kept us posted throughout the repair process which we appreciated and you were always pleasant when we called on the phone From start to finish your crew were very helpful and nice. The car looks very good as a result of your fine work. Thank you! It was a pleasure working with you.

Likely to Recommend

Repair Quality

Customer Service