Kenwood Auto Body - Frederick

4.9 (356reviews)
99%
5719 Industry Lane,  Frederick,  MD  21704

In operation 35 years.

Kenwood Auto Body is a full-service auto body repair facility, family owned and operated for over 30 years and counting. We repair ALL makes and models and work with ALL insurance companies. Our goal at Kenwood Auto Body is to restore your vehicle to pre-accident condition or better while providing our customers timely, affordable and high-quality repairs. For as long as you own your vehicle, you can be assured your repairs at Kenwood Auto Body are guaranteed. We are proud to offer a Lifetime Guarantee on all our work and will stand behind anything we repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (356)

My Experience

You kept us posted throughout the repair process which we appreciated and you were always pleasant when we called on the phone From start to finish your crew were very helpful and nice. The car looks very good as a result of your fine work. Thank you! It was a pleasure working with you.

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My Experience

Amazing customer service, repairs and staff. Highly recommend

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My Experience

Prompt, polite, and excellent repair

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Only reason I am giving an 6 instead of a 10 was that, I expected some level of deep cleaning and detailing after the body work was done but that was completely not the case. When I picked the car I observed strains of marks on the car which seems to have occurred from just watering down on the car and using probably a stained rag or towel to clean it. I told Matt and he cleaned it up some some glass cleaner which made it look better. When I came home, I observed a lot of whitish looking dust on the wireless charging hub and inside the storage cabinets. Lots of these I believe were as a results of either the body works being done or actual dust build up from where the car was kept during the 2-3 weeks of the car being at the shop. My bumper camera also shows a dark covering marks on the edges, I reached out and told Matt about and he said because it was a fish eye camera and it seems like a new feature of camera on. Tesla, one they haven’t seen before. Yes, it’s a fish eye camera but that black covering was never there before the car came in, I have used Teslas for about 5 years now and I know them pretty well. I would take it to Tesla for a check up. I am very disappointed about the car being left with dusty cabin.

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I was kept updated throughout the service and Matt was awesome with those updates

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Kenwood auto is really good at the work they did on my car. They gave me full status updates from start to finish every detail about the status. They gave me heads up about the fees and the items they will be ordering how long it will take and what to expect in the process. Really professional and did a real good job.

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Translated from Spanish by Carwise
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Excelente trabajo 👍 y muy recomendable gracias por la buena atención estoy completamente agradecido

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Excelente trabajo

My Experience

Great customer service and quick repair. Totally satisfied

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My Experience

Matt took care of us and we were happy with his service. He kept us informed of the progress, which was appreciated. When parts from Tesla didn’t come in as promised, he was resourceful and found the parts from another Kenwood location. Thanks Matt.

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My Experience

Amanda was professional and attentive to details. I never had to contact her about the status of the repairs because she was always contacting me.

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Already have recommended your shop

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Amanda was exceptional

My Experience

Everyone I encountered from day 1, was extremely welcoming and helpful with the door coming in. I met Bryan initially who handled estimate and worked quickly with Nationwide for approval. Bryan was a great communicator and I knew exactly when estimates were approved, parts received and actual work done very promptly! I was very uncomfortable using rental car so very glad your Body Shop managed this so quickly. Thank you Bryan for staying on this for me. The work was impeccable and my car, inside and outside hasn’t been so clean in a long time! I don’t know who is responsible but thank you! As I left, I was accompanied to my car but I don’t know his name. Super nice to help me to my car!

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My Experience

The repair on my car exceeded my expectations. The car looks brand new and the trunk opens and closes easily, just like it did before the accident. I was pleasantly surprised to also see that my car had been washed and waxed, and cleaned on the inside. Thank you for your superior and outstanding service.

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I had a great experience with Kenwood Auto while my Tesla was being repaired. They did an excellent job, kept me updated throughout the entire process, and completed the repairs earlier than expected. As a nice surprise, they also cleaned my car inside and out before returning it. I really appreciated their professionalism, communication, and attention to detail. I highly recommend Kenwood Auto for their outstanding service.

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