Kenwood Auto Body - Frederick
In operation 35 years.
Kenwood Auto Body is a full-service auto body repair facility, family owned and operated for over 30 years and counting. We repair ALL makes and models and work with ALL insurance companies. Our goal at Kenwood Auto Body is to restore your vehicle to pre-accident condition or better while providing our customers timely, affordable and high-quality repairs. For as long as you own your vehicle, you can be assured your repairs at Kenwood Auto Body are guaranteed. We are proud to offer a Lifetime Guarantee on all our work and will stand behind anything we repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great experience from start to finish!! Will recommend to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome experience! Communication and quality of work is 10 out of 10. Would Definitely recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there were super nice. Devon kept ed me posted on the status of my car. I would recommend to my family and friends. Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and they make you feel very comfortable to leave your car
Customer Service - 5.0/5.0 -
Kept me posted on the status
My Experience - 5.0/5.0 -
Team communication was great. And the vehicle was ready early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing communication. My cars looks it was never in an accident. Quick turnaround time. Car was ready to go a full week before the original estimated time. Would highly recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was in an accident and not drivable. They towed it to their shop. Got an estimate in a reasonable time and informed me of progress frequently for the 4 weeks it was under their care. Drives the same and work looks great. Definitely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had rear end work done. When I left the display on my car no longer works, which is linked to rear camera and wiring. I was told I had to take it elsewhere to diagnose the issue and IF the other shop could demonstrate that the repairs done at Kenwood caused it, then you might be able to cover the cost of the additional repair. The service coordinator noticed that the screen was no longer working when he drove it up front and neglected to mention it. Only after the service advisor watched me sit in the parking lot trying to get it to work did anyone acknowledge that there might be an issue. The display worked when I brought it in…now it doesn’t, and somehow I am left responsible for dealing with it in the hope that I won’t have to eat the cost.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The infotainment system no longer turns on after repairs. I was told “it was like that when it came in.” I used the backup camera (viewed on that system) the morning I dropped it off at Kenwood. Rather than trying to put it right, I was informed would have to take it to another shop and have them “demonstrate/prove” that it wasn’t broken when I brought it in. Despite being given a preliminary scan of the car done by Kenwood when I dropped it off that does not show any error codes related to the infotainment system except those indicating that I do not have a current Sirius radio subscription. When I picked up the car no one informed me that it wasn’t working, nor did anyone ask about it during the 3 weeks the car was at the shop for repairs. My service advisor watched from the window as I tried to get it to work before leaving and only after I came back in to ask about it said, “yeah we were wondering about that.” When I called to speak to a manager they were in no way apologetic or understanding. He simply stated that it was broken when it came in. The whole thing feels shady and like someone is trying to cover for either breaking it or not asking about it while it was in for repairs.
Customer Service - 1.5/5.0 -
See previous comments.
My Experience - 5.0/5.0 -
beautiful results. I could not be more pleased with the repair and paint job. Thanks so much for your commitment to excellence!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair and paint job to my car’s bumper was outstanding. I’m extremely pleased with the outcome.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Explained everything. Very fast with dailg updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with quality of the repair and the communication throughout the entire process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Firstly, Stephanie is a very sweet person. I was there when an elderly lady as well as myself and my father needed care in the receptionist area and she was very caring and attentive. Bryan was awesome from the start! Always kept me updated about what was happening with my vehicle. My car was serviced amazingly and all is well. Thanks so much to Kenwood Auto Body for the great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Would highly recommend them. They were extremely easy to work with and very pleasant. Devin was very helpful and kept me updated frequently.
Likely to Recommend - 5.0/5.0 -
I was treated with respect and all people involved were very friendly.
Repair Quality - 5.0/5.0 -
Questions were answered and representative was informative no matter when we talked
Customer Service - 5.0/5.0 -
Kevin was knowledgeable in what repairs I needed and updates came most daily. Eat a credit to Kenwood Auto Body.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast & efficient!