Key Collision of Concord
Key Collision of Concord - Where Priority Service and Quality Repair is #1.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Hope I won’t need your services again, but if I have another “oops “ I will come to Key for sure
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, efficient with my time and work done is perfecr
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job as always
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Vehicle was ready before promised date and look good and very clean when I picked it up
My Experience - 0.0/5.0 -
Had my car for 2 weeks and the pieces aren't even in correctly. 2 pieces are sticking out and one grey piece that was broken is still hanging on for dear life with broken clips. Not happy, sent request to have repair completed urgently. I was already without a car for 2 weeks and now need to go however long it will take to fix the "fixed" car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Zero communication, even between the staff
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks brand new! The repair is completely undetectable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the receptionist to the mechanics everything was top notch. The repair looks flawless and as if the car was brand new.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Unfortunately, I had to bring my jeep in 3 times for things that weren't done or caught while the initial repair was done. Seems like they rushed to do repairs.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Amazing from beginning to end! 1000% satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff were friendly, informative and helpful. Job was done quickly and efficiently with excellent communication and updates the entire time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team was great from start to finish. Everything was seamless.
Customer Service - 5.0/5.0 -
They kept us updated throughout the process which was appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone there was great! They even facilitated the rental car so it was there when we dropped off our car and we only had to switch vehicles and drive off when we picked up ours and didn’t have to wait for someone from Enterprise to come get the rental.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was great! They went above and beyond to make sure we were satisfied and we are. They did an amazing job!