Key Collision of Keene LLC
In operation 10 years.
Key Collision of Keene has been in business since 2016. Our goal is to provide high quality repairs, in a timely fashion. Our staff is committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was such a joy to work with. It is very important to me that no one treated me as being inferior because I am a younger woman. Thank you for your generosity.
My Experience - 5.0/5.0 -
They were awesome to work with, took my car to get looked at they got me in that day got me a rental had my car back the next day! They were going to wait for me after they closed to pick up my car and they even washed it and detailed the inside for me! I highly recommend!
My Experience - 5.0/5.0 -
Key Collison made good by me best they could considering there was some additional cosmetic damage done in the weeks the insurance company towed my truck all over creation.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
I was told the car would be ready in 4 business days. They ended up having it for two weeks.
Returned Clean
My Experience - 0.0/5.0 -
Here's my reply: I'm so disappointed with the service that was supposed to be done on my truck. From extra adhesive glue under the panel of my freshly painted door(while leaving the panel in an off color. Not matching) I had on fog light that was flush with the frame while the other fog light was 2 inches away from the frame. More (extra) glue around the headlights and left blue wrapping plastic on it that needed to get taken off. On the side of my truck where they put the very small trim was left over. I had to get them to cut the extra length off. The steering of my truck is way tighter than how it was prior. Almost driving as if it doesn't have any power steering in it( we checked and it did). I have 2 different headlights. Which (doesn't match) is VERY noticeable. I asked the guy about at least matching them and he told me that they don't have anything to clean it off or scrap off a layer of the headlight. I replied,can't you at least match them. He said that that was a new headlight compared to my 2004 light and that's why they don't match. I really don't care. They should match period. After talking to this guy more about the issues involving my truck he told me that they just replaced tires and didn't do a wheel alignment. I replied excuse me you didn't do the alignment, he said no. I told him the tire was completely ripped off. Why not? Then this other guy named Robert said that they should've done it because it was quoted in the estimate. Now I'm confused about any of the stuff they say they replaced or fixed. Come to find out, this guy I was talking to the whole time was the Manager of the place. I was in total shock that a manager of an establishment would send any vehicle out looking the way it did or not even knowing what was going on with my truck. He's telling me that they put all new parts on my truck. I know that they didn't because I have the paperwork from the Salvage yard that they got the part from to go on my truck. I'm just disappointed with the work that was done with my truck. I thought that when a vehicle went into a body shop, that when it comes out you couldn't ever tell it went in. I was completely WRONG.
My Experience - 5.0/5.0 -
Very friendly staff. Great work on repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Key Collision made this process incredibly easy for me. I didn't have to worry or think about any of the details, which is always nice during an inconvenient time. Highly recommended.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The vehicle looks beautiful and I really appreciated you keeping me updated during the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of you have been wonderful keeping me posted every step of the way . There was no waiting around and all of you were so nice. Thank you so much .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all were great , happy, and told me every step you all were doing thank you so much
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already did!