Key Collision of Manchester

4.8 (536reviews)
95%
71 Sinclair Avenue,  Manchester,  NH  03104
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Shop AssistantSparkles

In operation 4 years.

Key Collision of Manchester is a member of the Key Collision Centers. We are a team of 11 Collision Centers. Our goal is to give every customer and employee an exceptional experience. We try to assist the customer in the repair process to make it as seamless and unobtrusive as possible for the customers normal life.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (536)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return, often with unexpected interior detailing as a pleasant surprise. Communication was a standout strength, highlighted through proactive text updates, timely phone calls, and thorough answers to customer questions throughout the repair process. Timeliness was generally well-received, with numerous customers noting early completions, though some mentioned delays due to parts availability or external factors, which were appreciated when communicated proactively. A few customers noted gaps in communication regarding delays or minor unresolved issues, reflecting areas where customers felt improvements could enhance the overall experience.
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"... vehicle. The staff was professional, friendly, and the quality of the work was outstanding. I highly recommend Key Collision to anyone looking ..." Read more
"Excellent staff, quality of work, and communication. Key Collision is far above and beyond other auto ..." Read more
"... picked it up. Cleaned on the inside and outside! All of the staff were amazing and made me feel like royalty through the whole process. I will definitely recommend ..." Read more
"Start to finish, stress free. They took care of it, all of it. From insurance to repairs, rental. On time as promised. ..." Read more
"I cant speak highly enough of this place. True professionals. From the moment you enter to all the way to the end. Took care of everything, made me comfortable ..." Read more
"Key communicated every step of the way customer service is spectacular"
"They kept in touch the entire time. Not once was I wondering what was going on. They informed me with every step"
"great communication throughout the whole process!"
"Key collision kept me informed the whole time my car was being worked on . Communication is the key !!"
"I was repeatedly promised returned calls when I called for updates which never happened."

Likely to Recommend

Repair Quality

The women at the front desk were SO kind. Amazing staff!

Customer Service

The staff were wonderful and the ladies at the desk were wicked nice.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was the best. I wasn’t expecting it but they also detailed my truck. Repair was fast and looked great. Thanks gouts

Likely to Recommend

There is no other body shop besides Key in my book

Repair Quality

Staff was amazing. Quick services and repair. They also detailed my truck.

Customer Service

Staff was amazing. Quick services and repair. They also detailed my truck.

Returned Clean

Likely to Recommend

A definite recommendation

Repair Quality

Key collision of Manchester is great!

Customer Service

Donna is great.

Returned Clean

Likely to Recommend

I would recommend to everyone

Repair Quality

They took care of everything it looked brand new again couldn’t have asked for better service super friendly and helpful as well I would definitely recommend

Customer Service

Extremely satisfied

Returned Clean

Likely to Recommend

Anyone that needs work done I will send their way.

Repair Quality

Great communication throughout the process. If there were any delays, I was informed immediately.

Customer Service

Great customer service and communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good communication; pleasant and professional

Customer Service

Pleasant and professional

My Experience

My Experience

Key collision kept me informed the whole time my car was being worked on . Communication is the “key” !!

My Experience

My Experience

You did a great job and were very accommodating thanks

Likely to Recommend

I’ve worked with them before and only go there when I have a problem

Repair Quality

They did a great job and were very accommodating

Customer Service

They did a great job and were very accommodating

Returned Clean

My Experience

Great communication. Would absolutely use again!

Likely to Recommend

Very helpful with everything.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would recommend Key to anyone for their professional work.

Likely to Recommend

I’m very happy.

Repair Quality

The people were very courteous and knowledgeable. I will recommend Key collision to anyone who asked about Key.

Customer Service

Very helpful.

Likely to Recommend

I always send people to them

Repair Quality

Did a terrific job 2 nd time I used them on time and excellent work helpful with other details like broken tail signal light and rental coordination

Customer Service

Would highly recommend

Returned Clean

My Experience

Great job and excellent customer service. Donna in the office was awesome.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean