Key Collision of Manchester
In operation 4 years.
Key Collision of Manchester is a member of the Key Collision Centers. We are a team of 11 Collision Centers. Our goal is to give every customer and employee an exceptional experience. We try to assist the customer in the repair process to make it as seamless and unobtrusive as possible for the customers normal life.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on repairing.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
My car was gone for 3 months prob not their fault ,but I thought I’d get like a gift card or something as a thank you for my patience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole staff were friendly and professional. Donna is incredible and goes above and beyond for her customers.
Customer Service - 5.0/5.0 -
Donna is incredible and truly goes above and beyond for her customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Key of Manchester has been amazing to work with. I have brought my car to them twice. Donna is wonderful. Full of knowledge, helpful, and provided great customer service. The work they did was flawless. I would highly recommend Key of Manchester.
Customer Service - 5.0/5.0 -
Donna is very nice and helpful.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job, my car was back to its show room day
Customer Service - 5.0/5.0 -
Helpful and kept me awate of how we (they) were doing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Donna was great she kept in touch on a weekly basis. The repair came out excellent 👍
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job done in a speedy fashion. No flaws
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The lack of job-completed-finesse would be a disclaimed warinng and could easly be for cause not to recomend.
Repair Quality - 4.0/5.0 -
Body work is unpar with a primo job and very impressive expertise. However, missing items such as mats and the trunk upper covers/ padding/ trim: that are original and of the vehicle when brought in. Also, the interior was very dirty and of no detailing given back clean enough.. The smell of intense body-work chemicals I would prefer not have been exposed to as it still lingers with smell of harm. Missing overall is finesse of a completed Vehicle more interior and some extent exterior. Lastly , I am left with no safty appraisal review ag least none-defined for the record; whether done or due-care concering mechanical-physical issue( the break-system, loose linkages and joints ).... safty appraisal is my contention at least on par with the primo body-work done by Key collision.
Customer Service - 5.0/5.0 -
regarding issues mentioned, I felt said replacement is being address
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0 -
Wonderful and very friendly people to work with!
Customer Service - 5.0/5.0 -
So friendly and flexible!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks and drive new, and Donna was an absolute sweetheart. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The good work they do.
Repair Quality - 5.0/5.0 -
Knowledgeable and professional
Customer Service - 5.0/5.0 -
Made the whole experience less stressful for me.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Would have been a nine, but I noticed on the two front quarter panels were I previously had rust that somehow the paint on both sides were missing and I’m not taking a little inch to two inches, so I had to repair after the vehicle only needed a front plastic clip. Sort of disappointing! Working with Donna was a pleasure, such a nice women.. I would recommend key collision.
Customer Service - 5.0/5.0 -
Donna was great!