Key Collision of Manchester
In operation 4 years.
Key Collision of Manchester is a member of the Key Collision Centers. We are a team of 11 Collision Centers. Our goal is to give every customer and employee an exceptional experience. We try to assist the customer in the repair process to make it as seamless and unobtrusive as possible for the customers normal life.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The repair took two and half months. For a month and half, key kept delaying the completion and kept giving me empty promises, which effected my daily life when it comes to transportation. But in the end, they did fix the cosmetics and the frame, but they didn't connect the hoses to the turbo and radiator properly and the hoses ended up coming off, effecting my turbo and spilling coolant everywhere when they have me back the car. I had to put it all back together and properly tighten the clamps. This irresponsible mistake nearly ruined my engine. I still might have cooling issues because my fans take a long time to turn off after the engine is turned off. I'll be bringing it to another garage because I don't trust key anymore. I will not be doing business with key ever again.
Customer Service - 2.5/5.0 -
Everyone was nice. But they kept making excuses for delays and giving me empty promises.
Likely to Recommend - 4.0/5.0 -
Would recommend
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and very friendly.
Customer Service - 5.0/5.0 -
So friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like the service very well! I’m very satisfied with the outcome of the vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Paint didn’t match the rest of the vehicle the first time. Had to bring my Tahoe back to be repainted which took longer than the first time because their detailing guy has Tuesday’s off; which delayed it even longer. The vehicle looks good but would think, for my inconvenience, they could have done a bit more: ei. buff a few spots that need buffing. . Again it looks good, the staff was friendly but I would not recommend them and will not use them in the future.
Customer Service - 5.0/5.0 -
Front desk staff was nice.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Also told my adjuster what a great shop!
Repair Quality - 5.0/5.0 -
Always a great experience Friendly efficient and timely
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the quality of repairs on my vehicle. Kept me informed throughout the process.
Customer Service - 5.0/5.0 -
Donna was very nice and she kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I recently had my car repaired at Key Collision in Manchester, and I was so pleased with their service! They kept in touch throughout the process! They helped me with getting a rental, and did an outstanding job on restoring my car. They had a great attention to details, and got the job done quickly. I would certainly recommend Key Collision to friends and family!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
When you pay for insurance and have a high payment the car should be done 200% corectly. It was not. Now it has to go back
Repair Quality - 1.0/5.0 -
I have contacted Geico about my auto repair. Not happy at all with my repair. Soike with an older gentleman before I left. He stated the dent was there before the repair of the bumper. It was not. It was bent in to make the bumper fit. Its unacceptable. I will take it through Geicos claim department. Karen
Customer Service - 4.0/5.0 -
Front office girls were very nice amd accommodating
My Experience - 5.0/5.0 -
Donna and the staff were excellent. great job
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Still had spots where paint was applied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were nice people and they did a great job fixing my dents in my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely satisfied with my experience at Key. The reception was very knowledgeable and helpful. My car looked perfect when I picked it up and was even vacuumed out. Very pleased with the work done.
Customer Service - 5.0/5.0 -
Donna was so helpful!