Key Collision of Manchester
In operation 4 years.
Key Collision of Manchester is a member of the Key Collision Centers. We are a team of 11 Collision Centers. Our goal is to give every customer and employee an exceptional experience. We try to assist the customer in the repair process to make it as seamless and unobtrusive as possible for the customers normal life.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Yes, I recommend Key to anyone and everyone who want the best workmen-ship & customer service .
Repair Quality - 5.0/5.0 -
The quality of repair was excellent
Customer Service - 5.0/5.0 -
Customer service was EXCELLENT. Key service, customer care was EXCELLENT Donna went beyond excellent keeping updated . I ran it to an emergency , I had a death in my family, and was out of state and was unable to pick up my vehicle . I called Key and spike to Donna who was so kind and sympathetic. Donna advised me it wouldn’t be a problem . To my surprise I got a voice mail latter on Donna had called me back and left a message . To let know t would be no worries, with Key or Hertz car rental) She even made sure that I wouldn’t be charged for any additional fees. Giving me condolences , understanding, , . that’s what I call EXCELLENT customer care and service I was treated not just like a valued customer, like a friend , like family. at Key Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Parts took long time but not your fault
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done well, but the communication was outstanding. They accommodated our travel schedule and to our surprise had everything done when we returned. Very professional group of people!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast turnaround
Likely to Recommend - 4.5/5.0 -
Donna was super nice and helpful I just had an issue with Enterprise
Repair Quality - 2.5/5.0 -
They guy who first attended me offered the $17.99 insurance for collision and told me I could cancel it at anytime. I wanted to cancel it the second day I was told I have to stop by (in person) to do so. I had to left work to do so I wasn’t happy
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly customer service. Kept you up to date.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Repair work excellent, firm handicaped by inability to hire sufficient staff.
Customer Service - 4.0/5.0 -
Repair work excellent, firm handicaped by inability to hire sufficient staff resulting in significant delays completing repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super helpful with insurance and the car looks great
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Faltaron en la responsabilidad
Repair Quality - 0.5/5.0 -
Se tomaron demasiado de tiempo para hacer las reparaciones y hubo una gran mal terminado y daños electrónico y uso de piezas viejas
Customer Service - 0.5/5.0 -
Mala comunicación
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Look good I would like the paint code for this car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Friendly and helpful staff. Timely repair and good quality. Definitely recommend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not a chance.
Customer Service - 1.5/5.0 -
Woman at the front desk was nice and polite. Owner Brian was either oblivious to the shady/poor repairs his employees are doing which reflect poorly as an owner or he’s aware and doesn’t care to do the job correctly, which also reflects poorly as an owner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I believe Geico is still looking for information. They’ve been trying to get in contact with me
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I spoke with Donna who was very professional and friendly. She kept me up to date with my car’s progress the whole time. Highly recommend!