Kg Auto Collision LLC

4.4 (718reviews)
83%
4081 W. 150th Street,  Cleveland,  OH  44135

In operation 23 years, 13 years at this location.

Our collision center is known for its expertise, honesty, and stellar service. Here at KG Auto Collision, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (718)

My Experience

They did a fabulous job repairing my cadillac and matching the paint color red the car is almost 6yrs old and looks as good as new had front and rear damage would recommend them to anybody they kept me updated on repairs weekly again they r fabulous 👌

Likely to Recommend

Repair Quality

The service.was good. Also, the work was excellent. No complaint.

Customer Service

Excellent.

Returned Clean

My Experience

The craftsmanship and communication were impeccable. Thank you for everything!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great customer service, easy to work with. Very happy with the work done to my truck.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Excellent work and service. Staff were friendly, knowledgeable and professional. We are very pleased with the results.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job on my truck and did not take a long time to do it.

Customer Service

They kept me up to date and we're very nice people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

When I check my Lexus out I saw some area where they did not take care of when I bought my Lexus in for the appraisal inspection I pointed out all the damage and they did not touch it plus i had to wait ten days before I got my Lexus back because they didn't do nothing with it for a week because they couldn't fine the damage they call me i told them when I came into for the appraisal they found it and they started that Monday and I got it back on Friday I checked it when I got home that when I discovered they didn't get all of the repairs completed and it was on my wing tip that didn't get repair.

My Experience

The customer service, workmanship and overall experience was great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My 2015 Subaru Crosstrek Sport was repaired perfectly, properly & completed like a brand new car! Everyone @ the Shop were awesome, understanding & personable. I cannot say anything but GOOD & great work done there from the office to the repair people, etc. KG Auto Collision is a highly reputable, personable & amazing in my "book"!

Likely to Recommend

The customer service and convenience were very attractive. I just feel like there is not sufficient attention to detail and no real remorse or offers of compensation when errors are brought to management's attention.

Repair Quality

The Jeep Grand Cherokee had to be returned for further work because a door that was repaired was done so incorrectly--the lock no longer worked when we got it back.

Customer Service

Katie is fantastic!

Likely to Recommend

Repair Quality

The only thing I saw was that the inside of the truck (I.e. steering wheel, counsel) had not been wiped down . It had a lot of grease marks on it. Overall though I was happy with work due me on the truck.

Customer Service

Everyone was kind and respectful.

Likely to Recommend

Repair Quality

My CRV looks fantastic! Office staff person was great to communicate with. She’s very friendly but professional. Thanks!

Customer Service

Likely to Recommend

Repair Quality

Communicatipn could be improved regarding the status of the vehicle. We always needed to initiate contact instead of being provided updates at minimum weekly. It was a long 8 weeks. I guess if we would have been told the length up front that the vehicle "could possibly" take that long we wouldn't have needed to hound the shop for updates. We picked the vehicle up yesterday and so far we are very satisfied with the work performed.

Customer Service

See first comment

Returned Clean