Kilcoyne Auto Body

4.7 (302reviews)
94%
829 W Boylston St,  Worcester,  MA  01606

In operation 52 years, 47 years at this location.

Kilcoyne Auto Body is a full service collision repair center , Serving Worcester for over 45 years, Local owned and managed. Dedicated to quality repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (302)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with the repair shop's service. They consistently praise the quality of repairs, with many stating their vehicles look as good as new or even better. The staff is described as friendly, professional, and informative. Customers appreciate the quick turnaround times, often receiving their vehicles earlier than expected. The shop's communication is generally good, though a few customers mentioned they had to initiate contact for updates. The thoroughness of the work, including unexpected extras like interior cleaning, has left a positive impression on many customers. Overall, the shop seems to have a strong reputation for excellent work and customer service.
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"They delivered great customer service and did a phenomenal job repairing my car after the accident. Im definitely not one to do reviews ..." Read more
"10 out of 10 would recommend they fixed my car a lot faster than expected and they cleaned it and vacuumed it out"
"Very satisfied. Work was done quickly and came out looking great! Awesome communication from the team while my vehicle ..." Read more
"Car came out very well done. As good as new."
"Excellent service! Car looks brand new was not expecting the top notch cleaning of the interior!!"
"10 out of 10 would recommend they fixed my car a lot faster than expected and they cleaned it and vacuumed it out"
"Quick turnaround time."
"Delivered a few days early"
"Even earlier than I expected"
"We were able to pick up our car four days before my scheduled appointment."
"... Work was done quickly and came out looking great! Awesome communication from the team while my vehicle was there." Read more
"Very attentive and forthcoming with status throughout."
"Answered my calls promptly, never had to wait for an answer"
"but I had to call them to be updated"
"No contact during process but it was completed early so I didnt have any issues"

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Repair Quality

Exceptional work. Looks like new!

Customer Service

Great. They went over the repairs and handled things with insurance.

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Very good job done timely car was done in 4 days

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The truck looked new and also was and vac my truck.

Customer Service

Very professional and thorough with the job

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I may bring in another vehicle for repair.

Repair Quality

Estimate done quickly. Some cancellations by other customers allowed our repair to be schedule sooner than expected. Work completed sooner than promised. Very satisfied.

Customer Service

Both in person and on the phone the people we worked with (Bob and Dave) were helpful.

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Kilcoyne was easy to work with, very knowledgeable and did a great job with my vehicle. I would recommend them to anyone needing body work done.

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Was quite impressed. Couldn’t believe they vacuumed and cleaned my whole car. Even the mess from my kids in the back seat.

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Kilcoyne completed my repair before the expected time frame and were very easy to work with- overall the experience was completely positive. Highly recommend!

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Great work and easy to work with.

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Really, love it , Because they delivered to my house , since I don’t drive to far from Lunenburg

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Pront attention

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Very sastified

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Outstanding Performance my car looks better than it did when I drove it off the lot

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I had a couple of small issues but Bob took care of everything quickly!