King Brothers Collision Centers - Livonia Cr#59

4.8 (915reviews)
96%
13131 Newburgh Rd,  Livonia,  MI  48150
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In operation 48 years, 12 years at this location.

With two locations near Detroit, MI, King Brother's Collision has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Livonia and Redford. At King Brother's Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (915)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and friendliness across all interactions. Repair work was frequently described as showroom-quality, with many noting their vehicles looked brand new upon return. A standout highlight mentioned repeatedly was the unexpected interior and exterior cleaning of vehicles before return. Proactive text and phone updates throughout the repair process were widely appreciated, giving customers peace of mind. Many noted vehicles were completed on time or even ahead of schedule. A few customers pointed out areas for improvement directly in their feedback, including occasional quality control lapses, delays in technician assignment, and inconsistent communication on repair timelines. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"By far the best experience I've ever had at a collision shop."
"Professional and courteous. The repair work is show room quality. They treat your vehicle like its theirs."
"... company several times. You guys are thee best... excellent customer service ...excellent job on our car. We picked it up it looked brand new. If we could ..." Read more
"My bumper isnt full on by my head light. My head light isnt the same as the one before that ..." Read more
"My vehicle was returned to me with 2 major, and 1 minor, flaws that were obvious. It looks like no one did any Quality ..." Read more
"... bonus! Great team, the process was explained, and I was updated every step of the way. I wouldnt go anywhere else. Highly recommend." Read more
"Very professional and knowledgeable. They kept me informed at all times."
"I love the text message feature! It keeps you updated on the progress!"
"Not enough communication as to why it was taking so long. No need to contact me."
"Poor communication"

My Experience

As always your quality jobs are as always spot on

Likely to Recommend

Repair Quality

I was very happy with the service & hospitality.

Customer Service

The team was very professional and made you feel like you would be taken care of.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I had a great experience with King Brothers’ Collision in Livonia! Everyone was super nice, helpful, and easy to work with. They did a great job fixing my car, but the best surprise was when I picked it up and realized THEY EVEN CLEANED THE INSIDE! 😂🙌 I was like… wait a minute, is this even my car?! 😂 My car looked so good when I picked it up. You can tell they actually care about their work and their customers. I definitely recommend King Brothers’ Collision if you need any collision repair. Great service, great people, and apparently a free car cleaning too! 😂⭐️⭐️⭐️⭐️⭐️

Repair Quality

I had a great experience with King Brothers’ Collision in Livonia! Everyone was super nice, helpful, and easy to work with. They did a great job fixing my car, but the best surprise was when I picked it up and realized THEY EVEN CLEANED THE INSIDE! 😂🙌 I was like… wait a minute, is this even my car?! 😂 My car looked so good when I picked it up. You can tell they actually care about their work and their customers. I definitely recommend King Brothers’ Collision if you need any collision repair. Great service, great people, and apparently a free car cleaning too! 😂⭐️⭐️⭐️⭐️⭐️

Customer Service

I had a great experience with King Brothers’ Collision in Livonia! Everyone was super nice, helpful, and easy to work with. They did a great job fixing my car, but the best surprise was when I picked it up and realized THEY EVEN CLEANED THE INSIDE! 😂🙌 I was like… wait a minute, is this even my car?! 😂 My car looked so good when I picked it up. You can tell they actually care about their work and their customers. I definitely recommend King Brothers’ Collision if you need any collision repair. Great service, great people, and apparently a free car cleaning too! 😂⭐️⭐️⭐️⭐️⭐️

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’ll come there again if needed but I kinda felt like I got left hanging once the repair became more than expected. I got really good and helpful information and the. Silence….

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service 😊

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

So impressed, thankful and happy with my experience. They kept me up to date on repairs. Dropped my car off for me when I was out of town and couldn’t pick it up right away. I was so pleasantly surprised with the interior cleaning done for me. Repairs were perfect, don’t even notice. We will be using king brothers for future needs for sure! 11 out of 10! Thank you

Customer Service

Love the update texts

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good service

My Experience

Car looks great, the team did an excellent job. Plus the cleaning done to the outside AND inside of the car was unexpected and greatly appreciated. Thank you

Likely to Recommend

Smooth experience from first contact through car pick up

Repair Quality

Customer Service

Everyone was prompt, professional and very kind.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Overall my repair was a smooth and painless process. It was very easy to schedule and all the information on the repair, timeline when I could expect the vehicle back, and the pickup were clearly communicated. I appreciate the the vehicle detailing before it's returned as well as the excellent customer service by all members of the team. Kong Brothers is my preferred repair shop for any services in the area.

Likely to Recommend

I would recommend King Brothers to anyone in the area as I've had an excellent experience each time I've had a repair.

Repair Quality

Repair was excellent and afterwards it looks brand new where the damage occurred.

Customer Service

The customer service was excellent from scheduling my appointment, reviewing the repair, and picking up my vehicle.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing job. I appreciate the communication throughout.

Likely to Recommend

Repair Quality

Everything seems to look good.

Customer Service

Excellent communication throughout the process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Our 3rd time using you. Lol we’re frequent flyers or bad drivers. You folks do a nice job. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

HIGHLY RECOMMENDED

Repair Quality

TO EXPERIENCE WAS GREAT THE STAFF WAS PROFESSIONAL AND KNOWLEDGEABLE I WILL RECOMMEND FUTURE CLIENTS 💖✍🏽

Customer Service

OPULENCE IS THE DISCRIMINATION

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Quality Work! Suggestion to have a phone app, or customer web-site for update status of work.

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

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