King Collision Repair

4.8 (832reviews)
96%
2707 Old Callahan Drive,  Knoxville,  TN  37912
Bot
Shop AssistantSparkles

In operation 36 years.

King Collision Repair is a family owned and operated business with the goal of delivering honesty, fairness and quality craftsmanship; treating you like a member of our own family. We provide a limited lifetime warranty on repairs completed by our team for as long as you own your vehicle. King Collision Repair has been proudly serving the Knoxville community since 1990.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Volkswagen

Reviews (832)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, often exceeding expectations. The regular text updates - typically twice a week - are frequently highlighted as a standout feature that keeps customers informed and confident throughout the repair process. The front office team and all staff are widely commended for being friendly, professional, courteous, and customer-focused. Many customers were pleasantly surprised by complimentary interior detailing. While a few customers noted occasional delays due to parts availability or minor reassembly issues, these were generally handled promptly and transparently. Several customers mentioned they have already recommended the shop to family and friends, with many expressing they would return for future repairs.
Select to learn more
"I will never take my vehicles anywhere else! They made this experience absolutely painless. Their ..." Read more
"... had it less than 24 hours so not much driving yet. It looks and feels fantastic. The best detail I've ever seen! Thank you for keeping me informed throughout the ..." Read more
"The repair was done quickly and the attention to detail was top notch. Detailing the inside of the car was also a welcome ..." Read more
"The paint finished matched the original perfectly."
"... Her car looks like when we first got it for her. Extra attention was even paid to a small area on the bumper that was not part of the current job." Read more
"... updates are excellent way to keep customers informed. Customer service is second to none." Read more
"The customer service was great! The updates and quick response to communications was really appreciated."
"They sent me regular updates about the repairs and made me aware of any delays as soon as they could."
"I had to call several times to get a status. I didnt know how long it would be and didnt have ..." Read more

Likely to Recommend

Repair Quality

Everything is perfect. Great customer service all around. Thanks for the nice clean car. A great added bonus.

Customer Service

Very respectful and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looked and performed same as new. Ashley kept in touch throughout the process so communication was excellent. Highly recommend

Customer Service

Likely to Recommend

Repair Quality

Excellent service and repairs as always!! I totally recommend King Collision to everyone! Your vehicle comes back to you looking better than before the damage!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair made it seem as though the damages never happened.

Customer Service

They sent me regular updates about the repairs and made me aware of any delays as soon as they could.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work is fantastic and so is the support staff!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have no hesitation in recommending King and I have used them twice for significant storm damage and they have been very impressive.

Repair Quality

Excellent communications and the truck looks great.

Customer Service

Like talking with an ole friend.

Returned Clean

Likely to Recommend

Repair Quality

I couldn't even tell that my vehicle ever was damaged.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They do a very good job.

Customer Service

Everyone is professional, helpful, knowledgeable and friendly.

Likely to Recommend

Repair Quality

Everyone is friendly. My issue was how long it took to fix my door, three weeks. When I got the car back, the wheel well plastic liner wasn't attached properly. I drove it out of town and it made a horrible noise and the friction against the tire melted the flap. They are going to replace it, but it's another trip there and more waiting.

Customer Service

They are very nice.

Returned Clean

Likely to Recommend

Repair Quality

Repair work was fine and communication on repairs. Nice that cleaned vehicle. Wife was not happy seats were laid down, radio station was change to some pop station and blasting, and either dirty hands or hat go black on incisors and headliner.

Customer Service

Returned Clean