King O'rourke Auto Group

545reviews
756 Smithtown Byp,  Smithtown,  NY  11787

In operation 59 years.

King O'Rourke Auto Body is a family owned auto repair business that has been in business since 1986. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
I-Car

Reviews (545)

My Experience

Customer service was excellent! Joe kept me informed of the repair and helped with the Rental situation.

Likely to Recommend

Repair Quality

Looks good. Car cleaned too

Customer Service

Excellent service, especially from Joe.

My Experience

Keep Joe the manager of the body shop, he is an asset, a gentlemen and a very good resource.

Likely to Recommend

Repair Quality

Excellent, should I every need body work I will go back to Joe

Customer Service

Joe, the service manager was very cordial and responsive to questions. He is a keeper. Very Happy with Repairs.

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My Experience

My car was promised to be ready by a certain day and it was even though they were without power because of the storm. They did a great job and they even detailed my car which I didn’t expect. It was a nice surprise. I have used them many times and was never disappointed. Good job !!

Likely to Recommend

Repair Quality

Again they did a great job

Customer Service

They did a great job.

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Repair Quality

Customer Service

Very good, nice, clean repair, A+++

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My Experience

My total experience with King O’Rourke was extremely satisfying. Joe did an excellent job on my repair and was always updating me on a daily basis regarding the status of the “cars stay”. I would highly recommend King O’Rourke. Thank you for a wonderful experience.

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My Experience

Work was done very quickly and looks great. It was great picking up a great looking car.

Likely to Recommend

No problem recommending.

Repair Quality

Looks great. Left no traces.

Customer Service

Fast, friendly and efficient.

My Experience

Joe was wonderful. He called me as soon as the parts were in and my vehicle was fixed very quickly. I am very happy with the service and the work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cooperative friendly staff , especially Body Shop mgr. Joe, delivered on time and kept me posted daily. Driving home, the car felt good, but it will be awhile before I can finally go further in this time of quarantine.Thanks.

Likely to Recommend

If they owned a Buick, I would recommend K O'R

Repair Quality

Everything was done as promised with fine workmanship

Customer Service

Friendly, courteous, cooperative, professional, prompt

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My Experience

King O'Rourke towed the car from the original storage area. The work was done in two weeks, quicker than promised, with continuous updates from Joe Demeo. Joe answered all my questions and was very professional and thorough during this difficult time. I would most definitely recommend this dealership. Thanks, Warren Ruppert

Likely to Recommend

Repair Quality

Great

Customer Service

King O'Rourke was in constant connect with me, either through emails or phone calls during the two weeks of the repair. My personal contact was with Joe Demeo, who was professional and informative with the repair process. The body work was great and hopefully the mechanical repair is the same, being that I have only driven it home with no other driving in the pass week. I would highly recommend them.

My Experience

As always, we received great service from King O'Rourke. We got our car back three days early! Thank you so much!

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Customer Service

Very professional

My Experience

I was in awe of your professionalism and the beautiful work. Joe made sure I was updated every day as to how the repairs were progressing! He helped with rental car connections too. My car looked like new when all the repairs were finished and the car was totally cleaned as well! I couldn't have been more pleased!!! Thank you all for making this such a pleasant experience!

Likely to Recommend

Definitely!!! Joe Mateo and his team made the whole experience easy to get through .

Repair Quality

the car looks brand new and immaculately cleaned as well!

Customer Service

Very, very pleased and grateful that they were so accommodating and professional.

My Experience

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My Experience

Your staff at the service department were very helpful and courteous. Everything was handled in a satisfactory manner

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