King O'rourke Auto Group

545reviews
756 Smithtown Byp,  Smithtown,  NY  11787

In operation 59 years.

King O'Rourke Auto Body is a family owned auto repair business that has been in business since 1986. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
I-Car

Reviews (545)

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Car looks awesome !

Customer Service

Wonderful experience. Staff is amazing

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Excellent work & service..Manager Steve is well organized A very good experience

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Excellent

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Excellent job, as good as it first came out of the showroom in 2019. Salute to Pete.

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I would recommend this shop without hesitation.

Repair Quality

My car looked like new.

Customer Service

My experience was more than satisfactory. I was kept informed about the process. My car was repaired in a reasonable time. I was very pleased with the results.

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Like new

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Great work , made my car look like new

Customer Service

Steve was amazing and the work the shop did was incredible. They made my car look like new , and they got my car back to me in a timely manner and they treat their clients great. Steve even went out of his way to drop me off at enterprise after enterprise didn’t pick me up. Amazing shop. Thank You.

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The fact that this is a Cadillac and Allstate (my insurance carrier) certified shop, and the exterior fit and finish is excellent would lead me to recommend King O'Rourke Auto with the caveat that they be prepared to leave the vehicle behind on 'pickup day'

Repair Quality

The exterior a 9, the interior a 4.

Customer Service

Steve Tucci, the Body Shop manager was a 9+ - personable and accommodating. but should have caught the following before letting me know the car was ready: The folks who did the work left the interior with a pungent paint odor, fine dust covering the the dash, and windshield (interior), over spray on the windshield exterior, and a very coarse weld on the lower rear interior edges of the front passenger doors

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They did great

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King O’ Rourke did a very nice job on the repairs

Customer Service

As always, Liberty Mutual does the right thing for their customers quick response and an accurate assessment of damage was truly appreciate it!

Likely to Recommend

Absolutely

Repair Quality

As far as my unprofessional qualifications in auto body work, I would say everything was probably up to par and looks good at this time.

Customer Service

The manager of the auto shop Steve was very patient and very thorough in his inspection, and what I believe to be a true professional in the business, would also like to thank the rep from Liberty Mutual,Michelle Graumann professionalism and also for her patience and assistance in this matter, sincerely, John DiFilippo

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Steve was amazing! He was so helpful and prompt

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Thank you, Steve and Staff members, for taking care of my car and finishing all the work that was needed. Steve and Staff members went over and beyond excellent workmanship. Thanks again.

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Customer Service

Excellent