Kirby Collision Center
In operation 60 years.
Kirby Collision Center has been in Business actively for 59 years at the same location here in the city of Ventura. We are located at Kirby Kia. We also own Kirby Subaru and are a distinguished "Subaru Certified" O.E. repair center of Subaru of North America. We have been a direct repairer for the Auto Club of Southern California for over 20 years ! We are also a Mercury Insurance "Carez" repair partner. We will treat your car like it is our own !
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Very professional.
Repair Quality - 5.0/5.0 -
Mr. Eddie Baños was an excellent intermediary for the transactions between the 2 insurances, me & the work done itself. He kept me informed, was very pleasant & ultimately the shop did a great job although I'm questioning one small item having to do with the rear sensor. Thank you for the great job.
Customer Service - 5.0/5.0 -
Eddie Baños was the best: personable, easy to communicate with, pleasant in all phases of the work done, & as timely as he could be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys in the office were very professional and finished my car in a timely manner.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks fantastic! My car had been side swiped in a hit and run. The drivers door and passenger door along with the back wheel well panel were damaged. Now, no one would know it ever happened.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Well done repair. It took Kirby a long time after the adjusters visit, to get my car completed. It was finally an available to me last Tuesday. I left it with Kirby before Christmas. Some of this delay was probably due to my lack of coordination with AAA’s adjuster. Still, it was a long wait.
Customer Service - 4.0/5.0 -
While it took awhile to get a response from the manager, all communication was pleasant and professional.
My Experience - 5.0/5.0 -
It took longer than expected but the outcome was worth it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took longer than expected but they did a great job with the repairs
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It took two weeks for I think was just replacing and painting a back bumper. It seems too long.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the staff were kinda and considerate especially since the repair was during the holidays
Customer Service - 5.0/5.0 -
I received text and calls on the progress. I was also notified when parts were delayed and they answered all my questions.
My Experience - 5.0/5.0 -
Yes it was good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Took to long to get vehicle repaired. Almost a month. Cost us a lot in rental car.
Customer Service - 4.5/5.0 -
Eddie was great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have taken several vehicles over the years to Kirby Auto Body for either paint or repairs and paint and always need satisfied with their workmanship.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent 💯
Customer Service - 5.0/5.0 -
Good
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied. Manny who took care of handling the work on my vehicle, got the job done quickly smoothly and on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Work was delayed due to weather and mechanic not available.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The car was taken in on a Friday with completion date the following Friday, so 8 days without the car. No parts required -take bumper off. prep & paint, & put bumper back on. Received text that it would be ready the following Friday, so 16 days without a car. Called & spoke to assistant manager (not Eddie) to understand & this staff was rude, Car was actually being painted on Friday, the last day promised originally. Got it later in the afternoon Monday, 11days and 2 full weekends without the car. Seems like the business is disorganized with poor scheduling. If needed in the future, will go to another AAA shop. Too much stress. The bumper looked good though.