Caliber - Ventura

4.9 (4,206reviews)
97%
6200 King Drive,  Ventura,  CA  93036

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,206)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as immaculate, showroom-ready, and indistinguishable from pre-accident condition. Many highlighted the professionalism and friendliness of the entire team. Communication was a standout strength, with customers appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness was frequently celebrated, as vehicles were often completed ahead of schedule, sometimes by several days or even a week. Customers also expressed delight at receiving their vehicles cleaned and detailed upon pickup. A small number of customers noted areas for improvement, including occasional delays, minor unresolved repair issues, and isolated communication gaps, as shared directly in their feedback.
Select to learn more
"... ever..I was so surprised at the quality of work, you cant even tell where those deep scratches down to the metal were from vandalism. My truck looks brand new again.im ..." Read more
"Im highly impressed with the service and the quality of work they provide. I had never been in a car accident so I went with ..." Read more
"Everyone was wonderful. My vehicle repaired so good, it looked like nothing ever happened. I loved how they kept me updated and made the whole ..." Read more
"Was ready 4 days earlier then the estimated date"
"My vehicle was ready early, much to my surprise."
"Great communication from start to finish and actually got my car back earlier than projected. The repairs were A+ with Lifetime Guarantee. I hope ..." Read more

My Experience

They kept me updated about the repairs

Likely to Recommend

Very good service. I received a lot of marketing calls before the repair started. Multiple per day which were too many

Repair Quality

Customer Service

Edgar was very helpful and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely, I hope I don’t have to but if I do I would definitely go back to caliber

Repair Quality

Very helpful, everything went smoothly great communication.

Customer Service

Returned Clean

Likely to Recommend

Yesenia is totally awesome. Have been and Will keep coming back , With all my cars. Thank you C.C. Team

Repair Quality

Yesenia is totally awesome. Have been and Will keep coming back , With all my cars. Thank you C.C. Team

Customer Service

Yesenia is totally awesome. Have been and Will keep coming back , With all my cars. Thank you C.C. Team

Returned Clean

My Experience

I was completely satisfied with the entire repair process. Yesenia kept me informed every step of the way, explaining each stage of the repairs clearly and making sure I knew what to expect throughout the process. There was one minor miscommunication between the insurance company and me, but Yesenia quickly stepped in to clarify the situation and resolve the issue. The misunderstanding was not her fault, and I truly appreciated her professionalism and willingness to help. The repairs were completed professionally and in a timely manner. I am extremely happy with the quality of the work and the excellent customer service I received. I will definitely continue to take my vehicle to Caliber Collision and would highly recommend them to others.

My Experience

Muy buen servicio todo el personal muy amable

Likely to Recommend

Repair Quality

Buen servicio y Atención el personal muy profesional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer service was great

Customer Service

Customer service was great, Yesenia was very friendly and pleasant personality to work with.

Returned Clean

My Experience

Excellent service and very quick and proficient work!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job on the car repair. Trunk looks brand new. Paint job is super clean.

My Experience

My first time at Caliber Collision and it was a great experience. Professional, efficient and above and beyond service. Highly recommend!

Likely to Recommend

Highly tecommend

Repair Quality

Clara and Manny were easy to work with. They were very communicative throughout. They did a great job. I’m very happy with their service.

Customer Service

Excellent customer service

Returned Clean

My Experience

Manny & the entire team along with enterprise was awesome.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks great, completed sooner than expected

Likely to Recommend

Repair Quality

Great job in a timely manner

Customer Service

My Experience

Edgar was outstanding. From greeting me when I first brought my car in and going over everything and what they were going to do and explaining it to me in such detail, and keeping me updated throughout the whole process so I knew when my car was ready. The work is outstanding the people that work there at Caliber Collision put their heart and soul into it you can tell by the craftsmanship from what your car look like when you brought it in to what it looks like when you drive it out. If I ever get into an accident again which I hope I don't Caliber Collision is going to be my first and only choice. Thank you Edgar for all that you did and for making the process a very unstressful and easy experience.

My Experience

My Experience

Thanks Edgar and Staff for all of your help.

Likely to Recommend

They do good work and friendly service

Repair Quality

The repairs look great.

Customer Service

The customer service was professional and reaponsive. The only issue I had was on my original pick up date. I did not get notification that my car would not be ready until the night before which I had already made plans to use it. My car was delayed for another week

My Experience

I am 60 years old i have had alot of repairs in my life, the service i received was absolutely wonderful. From the notifications and text messages letting me know how things we’re going to the wonderful girls in the office. I couldn’t have asked for better service. Thanks for the great experience

Likely to Recommend

I will and have been recommending them because the experience was so wonderful. They go above and beyond where other people just pass you through.

Repair Quality

I had an amazing experience with them. They were kind from day one they responded to me every time I spoke to them they kept me up-to-date on what was going on with my car they made me feel very welcomed very comfortable and they did a beautiful job.

Customer Service

oh, the customer service. The girls in the front are absolutely amazing. They just know how to really take care of somebody and make my life a lot easier. They handled everything for me. It was great.

Likely to Recommend

Repair Quality

Customer Service