Caliber - Santa Paula

4.9 (213reviews)
98%
151 N 12th St,  Santa Paula,  CA  93060
See Photos
Instant Estimate
Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (213)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before the damage. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a standout strength, as numerous customers highlighted that their vehicles were completed ahead of the promised date. Staff were widely described as friendly, professional, and accommodating, with several customers appreciating extra touches like cleaned interiors and full gas tanks. A few customers noted minor concerns around incomplete reassembly, vehicle cleanliness upon return, and use of non-OEM parts, as mentioned directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"The quality is amazing no over spray and got the paint matching on point"
"Im very satisfied with the service in my vehicle. They repaired it within 4 days. The staff were very professional and friendly. I totally recommend this place!"
"... manner. The team working on my car did a fantastic job. My car looked greater than it did pre accident. I appreciate everyone efforts and support. I would ..." Read more
"... and still completed in a very timely manner with 100% satisfaction to the finished job. My truck looks awesome and I really appreciate your guys work and customer ..." Read more
"Cleanliness of vehicle when I received it was mediocre. The choice of not using OEM parts which gives the vehicle a different look from before repairs."
"They did a great job. Car looks amazing. Got it done quicker than quoted."
"My son received our car back earlier than expected. Everything works, plus the interior was clean and ..." Read more
"GREAT SERVICE. Everyone was so easy to work with and my car was ready a whole wek before it was promised."
"Was promised Friday and I received it Wed, two days early!"
"Said to be there at 4pm - vehicle was 30.in late"
"The repair looks great and you guys were responsive and kept me informed during the entire process. Thank you very much!"
"Great customer service and communication. Updated me on the repairs and repairs were done great. Would definitely recommend ..." Read more
"... Caliber Collision was efficient and professional. I was kept up to date on my car's progress throughout the entire process. The work was excellent. I'll definitely be recommending ..." Read more
"Yes I was super impressed on the way they notified me with any given updates. Great communication skills for sure."
"The customer service was really exceptional! They were kind, professional, and kept me updated throughout the process."

My Experience

Staff was very helpful and friendly,I liked that they kept me updated on the process of my car. Manuel did an excellent job on explaining the whole process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I feel you were very understanding and were able to .meet my needs.

Likely to Recommend

I would recommend your repair shop.

Repair Quality

Customer Service

I was very satisfied with all your services.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff were very friendly, polite and helpful. Anita and Manny in the front office were great. Big Sal and his team did a great job repairing our car. It was ready a day earlier than expected. Overall excellent service from Caliber Collision. Thank you.

Likely to Recommend

I will definitely recommend Caliber Collision to family and friends. They provided excellent service.

Repair Quality

The entire staff was friendly, polite and very helpful. Anita and Manny in the office were great! Big Sal and his team did a great job of repairing my car. They repaired it a day early. It was a very pleasant experience working with Caliber Collision. I will definitely recommend them to family and friends. Thanks for the great customer service.

Customer Service

The entire staff was very friendly, polite and helpful. Anita and Manny in the office were great. Big Sal and his team did a great job repairing my car and the finished a day early. Overall it was a great experience working with Caliber Collision. I will definitely recommend them to family and friends. Thanks for the great customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Was very satisfied with the repair that was done on my Ford Edge. Really good customer service and cared for my safety. I like that I was being updated on the repairs and very friendly. Calibur Collision did great work and I would recommend definitely.

Likely to Recommend

Repair Quality

Very satisfied with the work done to my car, fast, helpful and friendly. Thank you so much

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I highly recommend caliber for doing a well done job Saul Andrew, Oscar and Manny providing fastest service in my car

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great to work with. Quick service.

Customer Service

Great service from the front desk and service department

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This process was fast and easy! Customer service amazing! I am happy I decided to go with Caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Manny was extremely professional, got my vehicle fixed before the estimated timeline.

Likely to Recommend

Repair Quality

Manuel and staff were 100 percent professional and got my vehicle ahead of schedule

Customer Service

Very informative, updated me through out the process

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional and fast service

Likely to Recommend

Would recommend them

Repair Quality

Quality work

Customer Service

Very friendly and personable!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Seamless transaction from getting appointment to finish. Well explained process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 213

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Santa Paula  |  93060