Knebels Auto Body Center Inc.

4.9 (580reviews)
98%
2702 St. Rt 160,  Highland,  IL  62249
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Shop AssistantSparkles

Knebel's Autobody Center has been providing quality repairs to its customers for over 30 years. We have a reputation built on reliability, quality and customer satisfaction. You can count on us to get you safely on the road again. We work with all insurance companies to help ensure the repair process is an easy one. Stay up-to-date with the repair process through email and text messaging.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (580)

My Experience

Knebel’s Auto Body experience has been a Joy in knowing that their Staff takes Great Pleasure in communicating detailed information about your Services and they show personal interest in there Customers!!

Likely to Recommend

Repair Quality

Beautiful work on initial repairs with a little added touch up paint on a small scratch that was not part of the service, my service tech went the extra mile, and doing so either a smile, Absolutely satisfied with the Professionalism of the Knebel Team!!! Will without a doubt recommend this Auto Body Shop to friends.

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My Experience

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On a 1-10 scale I would say 20

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My Experience

I wouldn’t have gone anywhere else. A job well done!

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Repair Quality

Great service

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We were very pleased

Returned Clean

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Repair Quality

Customer Service

The good: Repairs looked good. Truck was very clean when returned. First two used headlights arrived damaged & shop did not install them. Instead opting for new. The bad: The repair shop never seemed to grasp there were two names on the insurance policy (Kim and Nate) and continually contacted the wrong person (Kim). Was told repairs would take 2-3 days. It took 9 buisness days. Part of this was because of the damaged headlights - understanable. I waited 4 buisness days with no communication between the shop and insurance adjuster for approval of new headlight. I finally contacted my agent and SHE got things moving. When I got my truck back I discovered neither fog light worked. The passenger fog light was left unplugged. After confirming with my circut tester the driver's side light was getting power, the conclusion was the "new" light was bad. It follows that the fog lights were never tested or aimed before returning my truck. Not wanting to waste more time with the shop, I ordered a new fog light and replaced and aimed it myself. It was an easy task by loosening the wheel well cover to access it from the back side. NO need to remove the bumper cover as the shop tried to advise. Extremely disappointed with the service received, particularly during the week the owner/boss was gone!

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Returned Clean

My Experience

My Experience

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Excellent work great service

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Very good job, couple mix ups on communication and making sure the parts were ordered.

Repair Quality

Customer Service

I called the day after the quote and talked to a woman to let them know to proceed. I was told they would let me know when the parts came in to set the appointment, but there was a mix up and parts weren't ordered. I wasn't in any hurry as my vehicle was drivable, but it obviously delayed completion of the repairs.

My Experience

Thank you for your very professional and kind experience I had with getting my car repaired at your shop. I totally trust Travis and his expertise. My car looks beautiful.

Likely to Recommend

Without a doubt

Repair Quality

Excellent communication. Travis was great to work with.

Customer Service

Excellent treatment

My Experience