Kolex Service Center

4.8 (269reviews)
95%
8180 Newington Road,  Lorton,  VA  22079

In operation 10 years.

Kolex Service Center is a family owned auto repair business that has been serving the community since 1985. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan
Ram
Subaru
Tesla

Reviews (269)

My Experience

Martin was great, very quick support and great communication. I really appreciate the support and will make sure to recommend you guys.

Likely to Recommend

100%!!

Repair Quality

Wonderful customer service! Martin was outstanding, very communicative and quick on servicing my vehicle. I really appreciate everyone’s support.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service and great work - like the accident never happened!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kolex went above and beyond, fixing and cleaning my car in a week.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My Model Y was rear-ended and Kolex repaired the bumper and tailgate to like-new condition. The repairs were made on-time and I did not have to wait very long to get it in for repairs.

Customer Service

Service personnel were helpful in getting my rental car scheduled.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The main issue I had was that my repaired headlight while installed correctly, did not receive a firmware update which caused it to stay on even with the vehicle was turned off. I was told do so a soft reset and it when I got home. That did not fix the issue, I had to research the error via the service mode view and find a way to update the firmware by reinstalling the vehicle software again.

Customer Service

However, I was not happy with being sent home with a glaring issue.

Returned Clean

Likely to Recommend

Repair Quality

There were still some residue from markings and tape, other than that everything looked good, there was also some issue communicating with the insurance company on payment.

Customer Service

Insurance communication issue

Returned Clean

Likely to Recommend

Very satisfied overall.

Repair Quality

Wasn’t expecting my car to look cleaner after repairs. The car drives well. Pleasant surprises across the board. Thanks!

Customer Service

Although not a big deal in this situation, I checked the box to receive estimates for confirmation before repair. I didn’t get the estimate before repair, but that’s ok. Still satisfied overall!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Prices are high, and it appears that additional work is being performed that is unnecessary but the work is pretty decent.

Repair Quality

I recently had repair work done on my vehicle and overall I’m pleased with the experience. The communication throughout the process was good. The repair itself looks good overall, but I did notice a few small spots that appear to be paint splatter or minor bubbles in the finish.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication. I took 2 months until my vehicle was complete.

Customer Service

Pretty good communication.

Returned Clean

Likely to Recommend

Repair Quality

Great place

Customer Service

Returned Clean