Kolex Service Center

4.8 (274reviews)
95%
8180 Newington Road,  Lorton,  VA  22079

In operation 10 years.

Kolex Service Center is a family owned auto repair business that has been serving the community since 1985. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan
Ram
Subaru
Tesla

Reviews (274)

Likely to Recommend

Very satisfied overall.

Repair Quality

Wasn’t expecting my car to look cleaner after repairs. The car drives well. Pleasant surprises across the board. Thanks!

Customer Service

Although not a big deal in this situation, I checked the box to receive estimates for confirmation before repair. I didn’t get the estimate before repair, but that’s ok. Still satisfied overall!

Returned Clean

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Customer Service

Returned Clean

Likely to Recommend

Prices are high, and it appears that additional work is being performed that is unnecessary but the work is pretty decent.

Repair Quality

I recently had repair work done on my vehicle and overall I’m pleased with the experience. The communication throughout the process was good. The repair itself looks good overall, but I did notice a few small spots that appear to be paint splatter or minor bubbles in the finish.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication. I took 2 months until my vehicle was complete.

Customer Service

Pretty good communication.

Returned Clean

Likely to Recommend

Repair Quality

Great place

Customer Service

Returned Clean

My Experience

I had a great experience with Kolex Collision Center. The team was professional and made the entire repair process smooth and stress-free. My Tesla was returned looking amazing. I especially appreciate the attention to detail and the care taken to ensure everything was done properly, including calibration and safety checks. Thank you for the excellent service. I truly felt taken care of from start to finish!

Likely to Recommend

Repair Quality

Amazing service!

Customer Service

Kolex Collision Center provided exceptional service from start to finish. They kept me informed throughout the process, handled everything professionally, and returned my car looking brand new. The communication, attention to detail, and customer care were outstanding. I truly appreciate the smooth and stress-free experience.

Returned Clean

Likely to Recommend

Recommended it to my girlfriend who just crashed into a trash can the same week

Repair Quality

Above and beyond service, did a quick interior detailing which was much appreciated

Customer Service

Returned Clean

My Experience

From start to finish, and every step in between, I don’t think we could have had a better experience!! Upstanding and thankful to have had Shahey and the Kolex Team taking care of us!!

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Repair Quality

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Repair Quality

customer service was super friendly and that has to be the cleanest nicest waiting room for any car repair or service center I have been in. Didn’t smell of chemicals and was bright lighting.

Customer Service

Super awesome

Returned Clean

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Customer Service

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Repair Quality

Everything was great except the delay in the window but that is really is out of your hands

Customer Service

Returned Clean

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My Experience

Shahey did a terrific job with customer service and overall just being a face to your company.

Likely to Recommend

Repair Quality

Customer Service

I appreciated being updated regularly.

Returned Clean

My Experience

Great customer service & work

Likely to Recommend

Repair Quality

Customer Service