Kolosso Toyota

4.5 (275reviews)
89%
3000 W Wisconsin Ave,  Appleton,  WI  54914

In operation 47 years, 31 years at this location.

Kolosso Collision is located at 3000 W. Wisconsin Ave. We are a family owned dealership serving the Fox Cities since 1949. We are 1 of 2 Toyota Certified Collision Centers in the state of Wisconsin. We provide a high level of training for our technicians with Toyota. Our goal is to keep your Toyota a Toyota with price matching when possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (275)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Poor Customer Service Made appt over week ago for bumper repair was told time to fix longest would be 11/2 proceeded to main lobby After 2 hrs went back to see if my car was done it had never been moved out if the parking lot the person who had my paper work to fix said it was taken to technicians when I don’t bluevod it ever was then after I told my opinion as to how this could’ve happened after me sitting there for two hours with no communication whatsoever as to where the vehicle was for repair and before I got the car fixed I told the receptionist that I needed to be at a certain time I had to leave in an hour and a half or even two hours should’ve been plenty of time to fix the vehicle so then they proceed to fix the bumper. I put it on within an hour, but that also meant that I spent an hour of my time getting there and then sitting for another tour for nothing and another hour to get it repaired very poor Customer service I am not satisfied at all.

Customer Service

Did you not get my comments above if not customer Service is very poor. I am not satisfied at all with what happened and I was made to sit in the lobby for two hours to get a bumper put on and my car was never moved out of the freaking parking lot and then another hour to get it fixed and no one wants to take any blame for it whatsoever. We don’t know what happened. I know what happened.

Returned Clean

Likely to Recommend

They do excellent repair and have had 3 vehicles repaired there.

Repair Quality

Brielle and Shawna were great to work with. They are very courteous and kept us us updated on the status of our repair.

Customer Service

Very professional and pleasant!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The alignment is off. Called them and taking it back tomorrow to get it aligned.

Customer Service

Car took about 4 days longer than expected. Everyone I spoke to were very courteous but the communication while my car was in the shop could have been better. I had to call for updates.

My Experience

The staff was very helpful and informative.

Likely to Recommend

Repair Quality

Every thing was done professionally and timely.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It took almost 2 weeks to get my van back

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was handled with care and excellent work. We are so happy we deal with Kolosso.

Likely to Recommend

Repair Quality

Everyone at Kolosso couldn’t have been anymore helpful. Shawna was wonderful, she answered all the questions and kept us informed through the entire repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

ABSOLUTELY!!!!

Repair Quality

Everyone in the collision department (especially Brielle) went above and beyond during an unfortunate event.

Customer Service

Exceptional service !!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very nice office personel and shop manager

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Totally satisfied with the great people working there and with the finished job. The only issue was getting a replacement door that was not damaged coming from Toyota.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

I can’t tell it was ever damaged, which is the goal!

Customer Service

Very clear timely communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean