Bergstrom Body Shop Victory Lane

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I thought the process of getting my CR-V Honda repaired went very smooth. Your staff was very professional and efficient to work with.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Eric, Did a great job keeping me informed on my vehicle. When it would be done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Done on time

Customer Service - 5.0/5.0 -

Very professional

Returned Clean

My Experience - 5.0/5.0 -

Service was great, clear communication and friendly staff. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I could not be more pleased with my service, attention to detail and communication!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Patrick Beyer was terrific. He counseled me to file with my insurance co.rather than that of the driver at faults co. And it worked out perfectly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Patrick Beyer was terrific. He counseled me to file with my insurance company, rather than that of the driver at faults company, and it was clearly the way to go.

Customer Service - 5.0/5.0 -

See previous comment

Returned Clean

My Experience - 5.0/5.0 -

Patrick kept me informed through the process and was great to work with!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Our repairs were done quickly with us being on a tight schedule for a vacation and it was kept on track. Jaylee was great and kept us informed on all the progress. He also went out of his way to take our vehicle for its oil change and tire rotation at the kaukauna location!

My Experience - 5.0/5.0 -

I am deeply satisfied, thank you.

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 2.5/5.0 -

Nobody got a hold of my to tell me an estimate of how long it would take before I received my car. Initially it was 3-4 days but instead it was 9 days.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Have not had a chance to fully inspect all the way around. Your auto body rep was spectacular (cannot recall the gentleman’s name) However….. the body shop has been experiencing phone issues for over a week. Not great communication throughout this process.

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0 -

Something was wrong with the phone lines all week……. Frustrating to say the least Car looked good when it was picked up

Customer Service - 3.5/5.0 -

While the work was excellent on the car. The communication was not. Dure to phone issues at the body shop.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service, Mason & Jaylee were fantastic to work with!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great communication

My Experience - 5.0/5.0 -

Pat was very courteous and kept me always informed. My car looks very good and was kept clean! Thank you!

My Experience - 5.0/5.0

My Experience - 0.0/5.0

Likely to Recommend - 5.0/5.0 -

The process was smooth and the team is great to work with.

Repair Quality - 5.0/5.0 -

Did a good job. Drop off and pick up were quick and easy and Mason did a good job explaining the process and presenting my vehicle in great condition!

Customer Service - 5.0/5.0 -

Both Mason and the two front desk women were very friendly and a pleasure to work with.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Partick went out of his way to handle dealing with a crazy insurance company out of CA. Great communication on his part with me on the staus of the claim

Customer Service - 5.0/5.0

Returned Clean