Kolosso Toyota
In operation 47 years, 31 years at this location.
Kolosso Collision is located at 3000 W. Wisconsin Ave. We are a family owned dealership serving the Fox Cities since 1949. We are 1 of 2 Toyota Certified Collision Centers in the state of Wisconsin. We provide a high level of training for our technicians with Toyota. Our goal is to keep your Toyota a Toyota with price matching when possible.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The team was always eager to please and showed concern for our repair needs. Our 2020 Toyota, was in the shop for over a month. The repair was scheduled for over two months prior. Something about the repair system seems dysfunctional with that kind of time delay before resolution of the issue. Although we loved the attitude of everyone we dealt with, I would have to warn anyone who asked to expect an inordinate amount of time for completion of a repair at Kolosso Collision. Since we just got the vehicle back, we really have had time to evaluate the quality of the work but I would guess, with having the vehicle as long as you did, we would find the quality would match the original excellence.
Likely to Recommend - 3.5/5.0 -
The vehicle was repaired to my satisfaction. I had to make the appointment months before it could be worked on. It was in the shop for over a month. I was well treated and informed by staff and was happy with their efforts. It seems to me that there are some problems with the system or with the number of techs that required such a lengthy time to get the car back. The rental car was quite adequate. I’m pleased with Kolosso collision in general and would give positive. recommendation to anyone enquiring…with the caveat that they should expect to have a lengthy delay for their repair.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My vehicle looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I just happy that they repaired my car correctly.
Repair Quality - 5.0/5.0 -
The people are very nice and helpful. I think they did a good job.
Customer Service - 5.0/5.0 -
The people are very nice and helpful. They answered all my questions.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Took lo ger than we were originally told.
Customer Service - 3.5/5.0 -
Had to call and ask if done yet
Returned Clean
Likely to Recommend - 5.0/5.0 -
Like the shop and staff
Repair Quality - 5.0/5.0 -
Looks like the repair is excellent. The car was delivered clean and at the estimate time for completion
Customer Service - 5.0/5.0 -
Very nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I have not had a great experience as they were booked out months and then on my original day of service they did not have the parts as they were just ordered a week prior! This then pushed me out another 1 1/2 months and it took me reaching out to find out the parts were there and they could get me in! Then once in your possession, a wrong part was ordered which resulted in additional days of my vehicle being with there! I then reached out as it had been 4 full days there to ask if it would be done by the weekend, as I was told it would be there for 2 days! I did pick up at the end of the day on a Friday and noticed that the bumper was not placed back on correctly! The one positive was that when I stopped in the following Tuesday due to the holiday, they did get it in immediately and fixed the bumper!
Customer Service - 2.5/5.0 -
I have not had a great experience as they were booked out months and then on my original day of service they did not have the parts as they were just ordered a week prior! This then pushed me out another 1 1/2 months and it took me reaching out to find out the parts were there and they could get me in! Then once in your possession, a wrong part was ordered which resulted in additional days of my vehicle being with there! I then reached out as it had been 4 full days there to ask if it would be done by the weekend, as I was told it would be there for 2 days! I did pick up at the end of the day on a Friday and noticed that the bumper was not placed back on correctly! The one positive was that when I stopped in the following Tuesday due to the holiday, they did get it in immediately and fixed the bumper!
Returned Clean
My Experience - 5.0/5.0 -
Awesome professional experience with the technicians, Angie, Brielle & Brendan.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, courteous, knowledgeable and friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We have purchased 4 new Toyotas through the years. we have believed that Toyota vehicles were always reliable and a good investment. We liked how they drove and how they looked. The sales people were always trustworthy and treated us with respect. when we brought our 22 Corolla Cross in to the Kolosso Collision Repair Dept. we thought it was the best place to get it repaired. we were wrong. We should have taken it to a regular collision repair shop. They are faster. The accident happened in April. We hadn't owned this car 2 years yet and I hadn't hit a deer in over 22 years. We were told 4-6 weeks before our vehicle would be fixed. Then the parts were back ordered!! Not the fault of Kolosso. but once we got the Cross in to get fixed it took 3 weeks minus 1 day to get it back! We have spoken to other people from dealerships and they don't take 5 months to repair a collision like we had. Toyota apparently wants to sell cars but doesn't make replacement parts to repair the vehicles that are sold. And the people in the same office should be on the same page when dealing with the customer. we have decided no to buy toyota products from now on. there are other brands that are just as reliable. And as far as Kolosso goes-you have disappointed us. We don't care to do business with you anymore!
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great! I don’t see any evidence of previous damage. Thank you!
Likely to Recommend - 5.0/5.0 -
They did a great job!
Repair Quality - 5.0/5.0 -
Our car looks like new!
Customer Service - 5.0/5.0 -
Very friendly and helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied my truck looks great and they cleaned the entire truck before I picked it up. Great customer service. Staff was very friendly.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There are scratches all over the hood of my car that were not there before!!! Help
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair, love that they ensured all the sensors were working correctly and ended up repairing one, and they went above and beyond with exterior and interior cleaning.
Customer Service - 5.0/5.0 -
Very friendly, very helpful and informative when I called in to ask questions about the process, and kept me informed about the status of the repair throughout the service.