Kolosso Toyota
In operation 47 years, 31 years at this location.
Kolosso Collision is located at 3000 W. Wisconsin Ave. We are a family owned dealership serving the Fox Cities since 1949. We are 1 of 2 Toyota Certified Collision Centers in the state of Wisconsin. We provide a high level of training for our technicians with Toyota. Our goal is to keep your Toyota a Toyota with price matching when possible.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car does not look like it did pre-damage. There is raised plastic on the bumper that was painted over and looks terrible. We were told that it is the parting line from the mold, but either the manufacturer isn’t meeting the quality standard, or they are and no one put in the work to sand/grind down those lines to flatten in before paint. I am in contact with my insurance carrier who states that you are a select service shop and it should be fixed to how it looked prior to me hitting the deer, whether the parts are after market or not. We need to start the process of getting the rectified.
My Experience - 0.0/5.0 -
The time duration was much longer than expected.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Service time to complete was 2 days longer than communicated to me at the start of the process. Text messages gave no info still had to call for an update.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent work!
Repair Quality - 5.0/5.0 -
My car looks great.
Customer Service - 5.0/5.0 -
Very friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Only because of the wait time. They had my car for 21 days. I had to rent during 1/2 that time and it was far more expensive than it should have been.
Repair Quality - 4.0/5.0 -
Took too long to repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Happy with the assistance of Angie and Becky in the office.
Repair Quality - 5.0/5.0 -
Very courteous, helpful. and service oriented
Customer Service - 4.5/5.0 -
Courteous, helpful, and customer friendly
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Repair quality was good. The communication and customer service aspects: not so much.
Customer Service - 3.0/5.0 -
I was told I would get regular reports on the status of my car, and this didn’t happen. Additionally, after waiting three months to get the repair, I got a call saying it would be delayed another two weeks. When I called, the person I talk to seemed inexperienced or unsure about the process of the repair. The first time I called and asked why there was an additional delay after having the car promised.(after the initial delays.!) on March 2 told me that then he had to order another part. I called a couple of days later.” I think they’re about done but they’re waiting for the paint to dry before they can put it back on.” I called a couple days later and this time again they said “well I think they had to order another part because they found more damage.” we all know there can be issues, but what we want to hear is informed, straightforward, no BS information that helps us plan.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not recommend this place
Repair Quality - 2.0/5.0 -
I took my car in for repair, it took a month and a half to get on appointment and finally when I got in, everything was going good getting messages consistently and Al of a sudden I stop get updates and I even had to call back to see how my car was doing and it and up taking longer then expected, 2extra weeks because apparently some parts didn’t arrive or got lost and also mention to me that they were short staffed.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything appears to be done really well. The only issue was a part was two weeks later than expected giving me a vehicle to borrow for two weeks was of a huge help. Thank you for all that you’ve done.
Customer Service - 5.0/5.0 -
Everybody was great
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They claim it was aligned, but at highway speed it pulls very hard to the left. Also, when they put on the new fender flares, it's easy to see the white 2 sided tape on the inside. My truck is all black nightshade edition, so it's very noticeable. Not happy at all.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always, Kolosso Toyota Collision Department is professional and very efficient.
Customer Service - 5.0/5.0 -
They are friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The work performed was okay. There were several stone chips in the hood that were painted over, and be clearly seen. When I asked why they were like that I was told that insurance didn't cover filling them in during the repair. I understand that insurance wouldn't have paid to repair these but it would have been nice to have the option to pay for them myself. Now we are left with a repair that looks like it wasn't done properly.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It turned out great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s awesome