Kolosso Toyota

4.3 (278reviews)
90%
3000 W Wisconsin Ave,  Appleton,  WI  54914
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Shop AssistantSparkles

In operation 47 years, 31 years at this location.

Kolosso Collision is located at 3000 W. Wisconsin Ave. We are a family owned dealership serving the Fox Cities since 1949. We are 1 of 2 Toyota Certified Collision Centers in the state of Wisconsin. We provide a high level of training for our technicians with Toyota. Our goal is to keep your Toyota a Toyota with price matching when possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (278)

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Truck looks great, the team overall did a great job and I appreciate all there efforts, support and communication!

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Never. They can’t possibly expect me to ever come back, or recommend them, after what they did to me. They treated me like a one and done customer. Probably because I was an insurance claim, and I have never been involved with an insurance claim before, they must have realized that they had to take me for everything they could, while they had the chance.

Repair Quality

The parts were supposedly pre-ordered, but not all of them were. My Jeep was supposed to be worked in 3/20-22. I could have lived without my Jeep for 3 days, borrowing my daughter’s car. But then I was told they didn’t have everything, they needed to order some “small items, rivets, and clips.” Because of their incompetence, and delaying the repair, I had to rent a vehicle on Wednesday. I rented it from the same people doing the repairs. They then estimated my Jeep would be done on Friday, meaning I would have a rental for 3 days. Well, my Jeep wasn’t ready until Monday. So I was charged for the rental for 5 days and 2 hours. I’m angry because they pre-ordered the parts, but not all the parts, and certainly had no sense of urgency since they were charging me now for a rental.

Customer Service

The lady was polite, although she had no sympathy for my inconvenience. I’m sure it was “business as usual” for them to over promise, under deliver, and overcharge their customers. (One-time customer in my case.)

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Great job done all around!!!

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Kolosso Body Shop (and Service Dept.) have always been good to me, and my family. I often tell coworkers what great job you guys do.

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They even cleaned out the inside of my car. All the repairs appear to be in order, so I'm satisfied.

Customer Service

They were pleasant and helpful.

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Angie alway very helpful to me . The two gentlemen in the same office need to be little more friendly to all customers.

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Great service

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Awesome so far

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I had to follow up to find out when my vehicle was going to be ready. Was only told it was delayed

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Always use Kolosso.

Repair Quality

I was able to actually get in 2 months earlier than planned. They said the repair would take 8 days, and it was 9… but there was a lot of stuff to fix!

Customer Service

Service was good. I was never given updates, I had to call. That’s my only complaint.

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