Koons Collision Center of Sterling
In operation 62 years, 7 years at this location.
At Koons Collision Sterling, we take pride in offering high quality service, honest communication, and exceptional results. Whether you're visiting our Body shop for a quick estimate or getting repairs done. Our team is committed to making your experience smooth, professional, and enjoyable. We combine expert craftsmanship with a customer first attitude so you can expect reliable results, clear updates, and a friendly atmosphere every time you walk through our doors. Thank you for choosing us. We're here to help and look forward to seeing you! IMPORTANT MESSAGE: Koons Collision Sterling DOES NOT work on TESLA VEHICLES. IF GOING THROUGH INSURANCE, please give us a call at (703)-433-5419 PRIOR TO booking online.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great and I am so happy you were able to remove the bugs trapped under my brake light!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs went well, the staff is courteous, but the timetable was a little long
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and super fast. Thanks!
Customer Service - 5.0/5.0 -
Great service, very kind and helpful.
Likely to Recommend - 0.5/5.0 -
Never and l have ensured my colleagues and their clients share my story .
Repair Quality - 1.0/5.0 -
Though recently retrieved my car from being in the auto shop from April 27 through August 12 of 2026, totally unsatisfied of customer service and the bureaucracy between Koons collision center and Allstate insurance resulting in mistrust of both . My car should’ve never been in the shop that long and clearly feel it was incompetent of the process!
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far the repairs seem to be flawless. I haven’t noticed any issues with the paint work done on my truck.
Customer Service - 3.5/5.0 -
Not the friendliest admin staff but not mean either. Just indifferent.
My Experience - 5.0/5.0 -
keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
No issues with repairs
Customer Service - 4.5/5.0 -
Great check in; process was well explained; easy check out;
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Te reparation done for koons sterling is defective, and the manager Mr. Park said that is best that they can do about it, I totally disagree with him. I will no accepted the they that it was done
Customer Service - 1.5/5.0 -
Koon do not fix the problem
Returned Clean
My Experience - 5.0/5.0 -
Thanks for your service. I'm highly impressed with the excellent work your team did on my car. However, during the repair work I guess the engine were left open during reassemble, and this expose the engine to dust, dirt, rain and this make the engine and other parts to be too dirty. This would require water jet for thorough cleaning, and this should have been done before handing over the car to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work on my car is top notch.
Customer Service - 5.0/5.0 -
Good service