Koons Collision Center of Tysons

4.7 (2,235reviews)
93%
2000 Chain Bridge Rd.,  Vienna,  VA  22182
Bot
Shop AssistantSparkles

In operation 62 years, 46 years at this location.

At Koons Collision Center of Tysons, we proudly deliver the industry’s best-in-class collision repair service to the greater Northern Virginia area. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, every repair is backed by our written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recognized for our exceptional customer service, commitment to enriching the industry, supporting Washington DC area charities, and training the next generation of skilled auto body technicians.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • Korean
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,235)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

As long as you request Alex or Dwight and not work with Jonathan

Repair Quality

The receptionist, Alex and Dwight were fantastic. Jonathan made multiple mistakes and wasted a lot of time. He made the experience very frustrating and others had to fix the problems he created

Customer Service

All was great except for Jonathan

Returned Clean

Likely to Recommend

I already did to several friends.

Repair Quality

For the last 7 consecutive years, I am very satisfied with the Koons Tysons Corner repair quality and excellent service. Furthermore, I would like to give my highest compliments and appreciation to Service Manager Kelvin Garcia and Service Consultant Victor Sorto-Flores for providing both the highest standards of customer service and excellent repair quality. They are very professional and friendly which results in superior customer care and satisfaction. Many thanks and all the best!

Customer Service

Very professional and friendly staff which results in superior customer care and satisfaction.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Not all service people are nice there, eg, Kelvin is not polite

Repair Quality

I had 2 repairs, one with Victor in service and one with Dwight in collision. Both went very well

Customer Service

With both Dwight in collision and Victor in service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

All good . They did an excellent job in fixing my car . I hope it was done soon .

Repair Quality

Good

Customer Service

Excellent, very welcoming

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great service. Dwight and John came through.

Repair Quality

Dwight and Johnathan went out of their way to provide excellent customer service.

Customer Service

As mentioned before, Dwight and Johnathan treated me like a VIP. Dwight picked up my car from my home. John called to let me know the status of the repairs. I really appreciated their extra efforts.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service