Koons Collision Center of Sterling
In operation 62 years, 7 years at this location.
At Koons Collision Sterling, we take pride in offering high quality service, honest communication, and exceptional results. Whether you're visiting our Body shop for a quick estimate or getting repairs done. Our team is committed to making your experience smooth, professional, and enjoyable. We combine expert craftsmanship with a customer first attitude so you can expect reliable results, clear updates, and a friendly atmosphere every time you walk through our doors. Thank you for choosing us. We're here to help and look forward to seeing you! IMPORTANT MESSAGE: Koons Collision Sterling DOES NOT work on TESLA VEHICLES. IF GOING THROUGH INSURANCE, please give us a call at (703)-433-5419 PRIOR TO booking online.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I would have appreciated more frequent updates on the progress of the work on my car. The staff seemed very confident. The original estimate was very close to the final bill
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very efficient. Good work. Communication between staff to me were not frequent enough to give progress report
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work per usual. And work completed in a timely fashion. Even without an insurance claim, Koons Collision will be my repair shop of choice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always fast and reliable service. Car was repaired in a week. Team is very professional.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excelente Job , the employees very nice and friendlys
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, the Koons Collision Team kept me informed and up to date with what was happening to my car. They coordinated everything with my insurance company. The repair was completed ahead of schedule and “looks like new”. The interior was also cleaned and vacuumed.. a truly lovely surprise!!! Kudos to Sonny and Katie and the whole team. Highly recommend this location and team of professionals.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend. The coordination between Koons and Geico was flawless.
Repair Quality - 5.0/5.0 -
From start to finish.. the folks at koons were professional and pleasant. They kept me informed the entire time via text! My car looks “like it never happened”. Sonny was so helpful and explained the entire process - which is exactly how it all played out. Katie in the office was helpful too.
Customer Service - 5.0/5.0 -
Sonny was very transparent and explained the process to me. His timeline was realistic and they completed the work ahead of schedule. I was kept informed via text throughout!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciated very much that you buffed out some scratches, not part of the work authorized by Geico.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job!! I definitely would recommend you guys. I had a bad experience with another company when my wife’s vehicle was repaired.
Repair Quality - 4.5/5.0 -
The repairs were great. The lift gate, bumper, and side quarter panels look amazing. The rear bumper there is a little more white showing than the other side. Other than that looks great!
Customer Service - 5.0/5.0 -
Great staff, super friendly!
My Experience - 5.0/5.0 -
The work was done quickly and very professionally. I would definitely recommend Koons to others for repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed about each step of the process for the repair of my vehicle