Koons Collision Center of Sterling
In operation 62 years, 7 years at this location.
At Koons Collision Sterling, we take pride in offering high quality service, honest communication, and exceptional results. Whether you're visiting our Body shop for a quick estimate or getting repairs done. Our team is committed to making your experience smooth, professional, and enjoyable. We combine expert craftsmanship with a customer first attitude so you can expect reliable results, clear updates, and a friendly atmosphere every time you walk through our doors. Thank you for choosing us. We're here to help and look forward to seeing you! IMPORTANT MESSAGE: Koons Collision Sterling DOES NOT work on TESLA VEHICLES. IF GOING THROUGH INSURANCE, please give us a call at (703)-433-5419 PRIOR TO booking online.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent repair work and awesome staff. Courteous, professional. Highly recommend to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not only were my sunglasses stolen my fathers handicap pass was also removed from the dashboard.
Likely to Recommend - 2.0/5.0 -
Due to my sunglasses being stolen
Repair Quality - 5.0/5.0 -
Quality of the repair was great 10/10
Customer Service - 3.5/5.0 -
The first initial contact method after dropping a vehicle off should be via phone because the email ended up in the spam folder.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
They do good job also on gaico customer service she was firendly when I claim for my damage Thanks for everything
Customer Service - 5.0/5.0 -
Was nice
My Experience - 5.0/5.0 -
Very smooth experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Job not yet compete
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0 -
The body work is good. I think the bumper could of made a tighter fit. Paint matches nicely. But I think they scratched my bumper. I would definitely tell anyone who goes there, to take pictures of the body and check it after they get there vehicle back. I would let them know the body shop scratched my bumper and didn't say anything. They never reviewed my truck with me when I picked it up and see if I was happy with there work. Probably because they scratched my bumper. I paid an extra $400.00 to take care of other imperfection on my truck. So i know that scratch wasn't there.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Muy buen servicio la berdad todo quedo muy bien
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Good job! Like if nothing ever happened to the rear bumper thanks alot !!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sonny Joo was most helpful in arranging the transport of my vehicle from the Sterling location to my local Tysons dealer location when the repair was complete. Very much appreciated!!
My Experience - 5.0/5.0 -
Great job. Car looks fantastic
My Experience - 5.0/5.0 -
thank you so much for repairing the damage to my car. It looks all brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service Rep was awesome