Koontz Paint & Bodyworks (Kpb Inc)

4.6 (4,110reviews)
92%
1105 North Sheppard Street,  Richmond,  VA  23230

In operation 19 years.

We are a full service body shop, utilizing state of the art repair and refinish procedures. We also offer a full service mechanical facility onsite.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,110)

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My Experience

Part of the underside of my bumper is hanging down where the repairs took place.

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6 due to the service recovery I was provided. Without that it would be much lower

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Customer Service

Great service recovery, need to be better about phones.

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My Experience

Very poor customer service. Would not recommend for future patrons. Service for a simple bumper repair took almost 4 weeks and was not completed correctly upon pickup. Team did work hard to fix the problem areas for pickup within the following 24 hours.

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Customer Service

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You did the job well, I just wish the residue had been cleaned and that the job would have been done sooner.

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My Experience

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Returned Clean

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Returned Clean

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it just took sooooo long!

Customer Service

it just took sooooo long!

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Likely to Recommend

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Customer Service

I had to come out of pocket $100 foe my rental because I was not contacted about my car. the lady at the front desk said she called me, but I did not speak to her nor was a voicemail left. I was goimg to come back to koontz for my pintjob but after this experience, I will not.