Caliber - Richmond - Broad St
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked brand new.
Customer Service - 5.0/5.0 -
They were super helpful, lots of communication on the timeline for completion and delivered it on time well. Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
car was dropped off with about 15500 miles got it back with over 1600miles and filthy inside looked like it had been used to transport mulch. Repair was poorly done. There are scuff marks around the tire rims and around the front driver side headlights. looks like replacement parts were obtained from a junk yard. Car had no oil I mean absolutely no oil and had to be towed to the dealership. Staff was very pleasant. would never use this service again. They had the car for over 3 months and the repair has not been done satisfactorily.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Paint job was not well done. There is residual paint bleeding into another part and the paint doesn’t exactly match the rest of the car.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic! Very professional, organized, quick repairs and vehicle was turned back over to me, cleaner than it was when I dropped it off
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Profesional and on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good!
Customer Service - 5.0/5.0 -
Great Service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
No, I will not recommend them
Repair Quality - 0.5/5.0 -
When I went to pick up the truck, it was parked in front of the building. I tried to show some things to the person working on it. He said he couldn’t see it. I just gave him the check and left. They weren’t gonna do no more and all they wanted was to check. It was not our satisfy didn’t make no difference to them because when I tried to point out some things I was met with resistance to look the truck over and come back.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Previous experience was good so this was maybe a one off
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Courtney(?)at the desk is lovely