Koreatown Auto Body Shop
In operation 31 years.
KoreaTown Auto Body Shop was established in 1995. We specialize in Auto Repair and Collision repair, as well as Auto Rental. We are a premier automobile company in the Los Angeles and Hollywood area. We offer and provide our customers with the best quality products. The owner of KoreaTown Auto Body Shop has been a part of the automobile industry for the past 25 years, and is very well known and respected. He began his career in the automobile industry when he first acquired his Automotive Mechanic’s License at the age of 16 years old, which led onto his work with multi-million dollar dealerships, holding the titles General Sales Manager and Service Manager. Through the years he has developed a great reputation and professional relationships with all of his customers. Mainly because he is always eager and ready to provide top quality customer service. Owner is very well known in Armenian and Korean business community. KoreaTown Auto Body Shop understands the hardship and difficulties
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
Muy mal el trabajo
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are the best
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Didn’t have my car ready when they said they would.
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My car came out fine but I sincerely was very dissatisfied with the lack of professionalism exhibited by the shop. They had my car for 2 weeks before I was given an update about my car and I had to call them-I called quite a few times and was never given a call back! After having my car for almost a month, I was told they wouldn’t have it ready for another 3 weeks and only after going up there and speaking to someone did I find out that they still needed it more time. My car was a complete mess and I was angry! The guy told me my windows was done and it wasn’t so it had been out exposed for a month and looked as such! No one ever updated me on my cars status and in total they had my car for a month and three weeks after telling me initially that it would be 2 to 4 weeks at drop off. Thank goodness I had a second car or the rental fees I’m sure would of been outrageous! I also didn’t like the mysterious extra $15 or 3% extra charge that they imposed at pick up for using my credit card! After all the hassles and BS it was like the last slap in the face! They never made me aware of that charge up front and I was only told about it during pick up. Overall I definitely would never return, my insurance referred me in the first place! Nor would I recommend their services to anyone else!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Id mention it as a local shop I know of. But no, I would not recommend
Repair Quality - 3.5/5.0 -
Repair took 3 months for what it was. The finished work is okay. But my passenger door was left with a window glass that don’t lower properly. I’m not too happy. If it took 3 months I’d expect the little details to be fictional. Would I recommend this shop? Hmmm i don’t know.
Customer Service - 4.0/5.0 -
Eh it was so so
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely I’ll recommend to friends and family to go to your shop
Repair Quality - 5.0/5.0 -
Thank you!! My car looks brand new. As if nothing happened to it.
Customer Service - 5.0/5.0 -
Great stuff .! Very friendly
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The bumper was not put on correctly, there is a gap.
Customer Service - 3.0/5.0
Returned Clean
Repair Quality - 0.5/5.0 -
You guy are trying to rob me to pay for rental that nobody made me aware of. You kept my car for two month. How fair is this that.
Customer Service - 0.5/5.0 -
Awful
Returned Clean
Ready on Time?
No
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
They had my car for about a month. They gave me a rental that needed an oil change I didn't realize it until I was on my way home. So I called and told them they said they would swap it out didn't hear anything back from them until a couple of weeks went by and I told my lawyer. Then they called me to swap it out for something else. Also I told them from the beginning I need a 7 seater car. That was the my car that they was working on seated they said they would get it never did. Also I asked them to give me a weekly status report on the repairs and progress but it happened one time. The second time they called was when my car was done.
Customer Service - 2.0/5.0 -
It can be better
Returned Clean
Likely to Recommend - 3.5/5.0 -
Not sure
Repair Quality - 4.0/5.0 -
Took too long
Customer Service - 4.5/5.0 -
Satisfied
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Gracias
Customer Service - 5.0/5.0 -
Gracias
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I let everyone I know not to go to this shop. Got charged for repairs not performed on my vehicle.
Repair Quality - 0.5/5.0 -
Got charged for repairs never performed to my vehicle and I’m want to get my money refunded.
Customer Service - 0.5/5.0 -
Got charged for repairs not performed on my vehicle.