Kreations Auto Body Mckinleyville

4.9 (1,828reviews)
98%
1560 Bates Road,  Mckinleyville,  CA  95519

In operation 27 years, 16 years at this location.

Kreations Auto Body is a complete auto body repair facility with four locations, dedicated to serving our customers throughout Humboldt County. We continually keep up with current automotive technology and repair methods to ensure the safest repairs for today's modern vehicles. At Kreations, our mission is to repair and restore vehicles to like new or better condition, while providing our clients with an unsurpassed level of care throughout their experience so that we can continue to grow and provide services for customers with discerning taste and high expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,828)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new after service. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication is a standout strength, with customers appreciating regular text and call updates throughout the repair process. The shop is also commended for seamlessly handling insurance coordination, reducing stress for customers. Timeliness is generally well-regarded, with several repairs completed ahead of schedule. A few customers noted minor delays due to parts availability or staffing issues, and occasional post-repair concerns were mentioned, though the shop demonstrated willingness to address them promptly.
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"A+ customer service. A+ damage repair. Car washed after work completed. Highly recommended."
"I am so happy with the quality of the repairs. My car is just like new! Thank you!"
"The work looks beautiful and everything seems to be working properly."
"No sign the car was ever damaged. Repair was perfect"
"It was done sooner than expected!"
"It took a lot longer than it was supposed to , 3 weeks to be repaired. My horn does not work now and it ..." Read more
"There was a two day delay because a required part didnt come on time."
"... process was smooth, professional, and stress-free. They kept me informed every step of the way, answered all of my questions, and treated me with ..." Read more
"Kreations was great about providing comprehensive updates about the work progress and very courteous and helpful ..." Read more
"... with Kreations , Ive chosen kreations in the past . They keep you informed with messages texts of the progress with your car repair & when it will be done ." Read more
"Very professional, great day by day communication with texts, dealt with my insurance without my support, friendly ..." Read more
"The customer service was very responsive to questions and timeline. I really appreciate that. And the service was great."

Likely to Recommend

Repair Quality

Always top notch

Customer Service

Always top notch work from these guys!!

My Experience

We had an amazing experience with Kreations! Being updated throughout the repair of our vehicle gave us peace of mind. Kreations is an amazing company that provided us with excellent customer service everyone we spoke with was so kind and wonderful to speak with. Thank you for doing such an excellent job on our Prius. It looks amazing!!!!!

Likely to Recommend

For sure I will recommend them

Repair Quality

Yes definitely

Customer Service

I’m very happy with the job they did in my car and thankful for the quick response. Thank you.

My Experience

Everyonewas great and took the time to answer.all my questions. My car looks great.

My Experience

The repair was done quickly, professionally and the charges were reasonable priced. Everyone I interacted with provided excellent customer service.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Extremely good customer service from start to finish, great with reminders, and did an excellent job on vehicle. Was a great experience overall.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Very courteous, understood my love of this last ever made 2015 140,000 none, stick shift last ever made VW TDI & got it back on the road in reasonable time & worked out with insurance to not Total it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It took a lot longer than it was supposed to , 3 weeks to be repaired. My horn does not work now and it was fine before going into the shop.

My Experience

Service was fast and you guys very communicative and also helped me to know what to expect on the rental car process

Likely to Recommend

Repair Quality

Everything was fast and easy, also very communicative

Customer Service

Returned Clean

My Experience

The color matched perfectly. I’m impressed!

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Repair Quality

Customer Service

Returned Clean

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Very happy with results

Repair Quality

Excellent professional service and I was kept informed on the progress of the completion of our car. Very happy and satisfied with the workmanship.

Customer Service

Fast service once we stepped in the door

Returned Clean

My Experience

Curious, professional, and excellent repair!

My Experience

I really appreciate the patience and yall have really great customer service this company is really helpful when it comes to insurance companies and rental companies

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job very happy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Professional, communicative, extremely helpful and fast. Customer service was fantastic. 10 out of 10.