Krieger Ford, Inc

147reviews
1800 Morse Rd,  Columbus,  OH  43229

Full service body shop. Any make or model CERTIFIED FOR ALUMINUM REPAIRS

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (147)

My Experience

Didn't realize til after I had got back to work, that my driver's door will not lock, either manually or by remote. Now I have to bring car back to get it fixed. I just started a new job and am in training, and not supposed to miss any time for the first 90 days. Very frustrating. This should have been checked BEFORE I was given the car back.

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I would tell people i was satisfied with the work that was done for me

Repair Quality

Communication was good,called to let me know what was going on

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We have been Krieger Ford customers for nearly 40 years and they consistently do good work.

Customer Service

Once again, the customer service is excellent as always. Feel valued.

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Took a long time

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I brought my Bronco in to have the rear bumper replaced on a Monday (no body work). Didn’t hear anything, so I called on Thursday. They had forgotten about it. They said it would be ready the next day (Friday). It was but they hadn’t ordered the lens covers for the license plate lights. They said they would order and call me. No call. I called about a month later. They said they’d check and call me right back. No call. That was a week ago last Friday.

Customer Service

See comments from last question.

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I already have.

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Exceptional service.

Repair Quality

The body repair on our car was exceptional. It’s as though our car had never been in an accident. In addition to a fantastic repair job, our car was washed, and the interior was cleaned. We are very happy with the service we received.

Customer Service

Exceptional

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Repair Quality

So professional & timely Always willing to give updates without hurrying me off the phone. The job itself was perfect, the car looks brand new!

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Had to bring vehicle back to get it right

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They did everything to accommodate me some things were out of there control but they got it done

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Never going back

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They told me my car would be repaired in less than four days. It took a week and a half. They said they’d call and keep me updated but they never did. I called multiple times and finally one time they said my car had been ready that day, they just never gave me a call. By that point it was too late to pick it up that day. Once I tried to check out, they had forgotten some paperwork and took a half hour to get it to the desk for check out. I had originally asked for for an oil change and tire rotation in addition to getting my window fixed and the man wrote it down on paper but they were never done, despite me asking multiple times over the phone as well when I had called.

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I win if I recommend it because you are good

Repair Quality

...profecional work..fast...

Customer Service

My wife recieved a friendly attention and support during the process...

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